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Luchkiw's avatar
Luchkiw
Explorer
Jun 22, 2016

Bad experience with Good Sam roadside assistance

Have had GS roadside assistance for approx. 6 years. Had to use 3 times and received no help all 3 times. 1st time we had class B we were in North Carolina and due to bad gas our vehicle died on the...
Roadside Assistance
Luchkiw's avatar
Luchkiw
Explorer
Jun 24, 2016
I have now had a response from Darren Senior Director of Operations from GS and must say he was very apologetic for what has happened and he will do whatever he can to make things right. He agrees that what has happened to us is not acceptable and seems to be handling this fairly.
It is good to know these posts are reviewed and looked into and it looks like this will have a positive outcome,

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