Bad Service from ERS
You would think the we are the only one ton dually with big fifth wheel. Been waiting almost five hours for tow. The truck is disabled and will not run. We nned to get the trailer to a campground...
Forum Discussion
I spoke to Frank at Roadside Assistance and he agreed it was handled poorly and is going to provide a compensation as an apology and talk with the CSR about handling these kind of problems.
At least they do take an active role in seeing to proper customer care.
Thank you Frank and GS
Ken
At least they do take an active role in seeing to proper customer care.
Thank you Frank and GS
Ken
