Blue Green Owner - Having Trouble with Website

Hi All, I am a Coast To Coast member through Blue Green. I have been having trouble booking through Coast to Coast and have been told by Blue Green (the way we have to access Coast to Coast) that the problem is not on Blue Green's end, but the IT with Coast to Coast.

1) I'm trying to figure out if that's true (seems odd because it's been going on for almost two months).

2) Is it possible for me to set up a direct membership with Coast to Coast (and pay a fee for that access/membership)? I already have a member number because of our ownership in Blue Green.

Any assistance is greatly appreciated.