I M thurston, thank again for your post. We are eager to address and respond to all your questions regarding Good Sam Roadside Assistance. The best forums to accomplish this are either through a direct conversation with a Good Sam Member Services Agent, or through an e-mail chat on the Good Sam Roadside Assistance website. Please call Member Services at 800.601.2850, or go to the Good Sam Roadside Assistance website: www.goodsamroadside.com. Thank you, Frank