egh33 wrote:
I sure wish we would find out how this type of thing is handled. Also what the outcome is.
X2 this really is the big issue here. GSE needs to recognize that for this particular Forum to have the desired effect i.e a positive one upon its customers, they MUST offer a cogent and reasonable EXPLANATION of WHY these types of problems happen and what they are doing to remedy it.
GSE should also recognize that they only feed the fringe Cynics and Naysayers and Conspiracy theorists with silence and evasion.
And please don't hide behind the confidentiality issue. What those who read this forum, in my opinion, want to hear is not the specific answer to this ONE problem but how the larger issue at hand is being addressed and what caused it.
It seems absolutely incredible to me that with todays computer mapping, Google, MapQuest etc or even a good Rand McNally a service person could not locate a customer on any highway anywhere on this continent.
