called for info

At least the OP was able to talk to real people, although passed from person to person. Sometimes when calling a business for help, all you do is get trapped in the automated voice mail and never talk to anyone! At least "Kudos!" for reaching a real person!

oldandred wrote:
Darsben they may be different but you think they could at least get one to the right place I'm just going to use my State farm when needed

Failures in communication are a common problem today in all endeavors. Now, if you will communicate what happened MAYBE the problem could be rectified and training provided to bring the agent you spoke to up to standards or maybe an explanation of what went wrong could be given to you.
Honestly, your post is not very informative and is somewhat unfathomable as to what happened. Can you be more concise and specific?
...
DID YOU HAVE TROUBLE WITH GOOD SAM? That is what gets you the 3 cents off per gallon at pilot/flying J. It has no roadside assistance component.
...
For 5 cents off you have to have the appropriate credit card from Good Sam.
.....
You talk about using State Farm. I will assume it is for roadside assistance. That is a different product from Good Sam. It has no gas discount component from flyingj/pilot.

SO now you have joined the forum. Did you come to rant or to join in a discussion and maybe learn something.
What is you pleasure?

Could you possibly explain what happened so perhaps someone can be helpful? At this point, we have no idea what the issue is. Your post makes no sense.

Darsben they may be different but you think they could at least get one to the right place I'm just going to use my State farm when needed

Good Sam and Good Sam Roadside assistance are different things


CLICK HERE FOR GOOD SAM INFO

CLICK HERE FOR GOOD SAM ROADSIDE INFO

I'm confused.

oldandred,

Thank you for your time and post. I would be happy to help with your questions and concerns. Please send me a PM with your contact information.

Thank you,

Mark
Rapid Response Team