Forum Discussion
Old-Biscuit
Aug 12, 2014Explorer III
abc40kids wrote:
Maybe the CEO / THE PROFIT needs to do an episode on his own business.
Better yet..Undercover Boss.
Well not really cause that's a bogus program.....
"Hi, I'm Tony and this camera crew is just following me around for the day while I act like I am a 'new guy'"
AS to your question......"Camping World..Do they Value Customers?"
NO.
We have been in several CW's across the US and they ALL had similar customer service issues.
Lack of training, no interest shown by employees, lack of attention to customers etc.
I can walk into a Home Depot/Lowes (big stores) and ask an employee "where is such and such" They can direct me to the aisle, how far down the aisle and if it's top/middle/bottom section right/left side.
Ask a CW employee (when you can get their attention)...."I'm not sure---Fred do you know?" "Think it's over there if we have it"
Meanwhile they go back to their gossip session.
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