DutchmenSport wrote:
a year. Every minute the internet site is functioning badly every one and me am everyone jumps through unbelievable hoops to fix it. Down time or error time costs more than just our customers from being mad, it costs a lot of lost revenue very fast. I can't understand CW using this excuse for so long.
As someone responsible for our eComm site too, I also wonder what the heck is going on. It could be that the website accounts for a very small percentage of revenue.
I also wonder if they're doing pulling more of an Amazon - the product isn't in a CW distribution center. Maybe they're working thru Disties or Channels.
All of that would explain - but not excuse - the problems.