Comparing Plans GSam needs some justification
At present I am comparing Road Side Service plans from AAA and Good SAM. I am looking to buy the Premium level of both. I am comparing them side by side. Given the constant litany of the virtually ...
Forum Discussion
4 x 4 Dodger
Thanks for your post and an opportunity to weigh in on the topic!
We have been serving Good Sam members with RV roadside assistance for many years. As of today nearly 500,000 of our members are enrolled in the program.
When working with members and independent network of service providers we do occasionally experience issues. AAA experiences this as well. However, I can assure you that if you have a problem we’ll stand behind the service and we’ll do our best to resolve the issue.
One of the reasons Marcus wanted to offer you this forum is to give us the opportunity to resolve issues that occur – to your benefit. We want to fix problems and we want members to be satisfied. This often requires us to take the problem off line so that we don’t compromise the privacy of the member. Many members do not post the resolution and close the loop on the post – but I wish they would!
AAA has a good product. We feel our program is better and we can provide more points to show you why we feel that is the case. I have invited our Program Director, Darren White to respond to this forum with a comparison and ultimately you can decide if Good Sam Roadside assistance is the right program for you.
Regards,
Mike Siemens
President
Good Sam Club
Msiemens@Campingworld.com
Thanks for your post and an opportunity to weigh in on the topic!
We have been serving Good Sam members with RV roadside assistance for many years. As of today nearly 500,000 of our members are enrolled in the program.
When working with members and independent network of service providers we do occasionally experience issues. AAA experiences this as well. However, I can assure you that if you have a problem we’ll stand behind the service and we’ll do our best to resolve the issue.
One of the reasons Marcus wanted to offer you this forum is to give us the opportunity to resolve issues that occur – to your benefit. We want to fix problems and we want members to be satisfied. This often requires us to take the problem off line so that we don’t compromise the privacy of the member. Many members do not post the resolution and close the loop on the post – but I wish they would!
AAA has a good product. We feel our program is better and we can provide more points to show you why we feel that is the case. I have invited our Program Director, Darren White to respond to this forum with a comparison and ultimately you can decide if Good Sam Roadside assistance is the right program for you.
Regards,
Mike Siemens
President
Good Sam Club
Msiemens@Campingworld.com
