Comparing Plans GSam needs some justification
At present I am comparing Road Side Service plans from AAA and Good SAM. I am looking to buy the Premium level of both. I am comparing them side by side. Given the constant litany of the virtually ...
Forum Discussion
westernrvparkowner wrote:
Since you obviously have already determined that Good Sam is full of problems, you need to go with AAA. It is impossible to disprove anecdotal evidence. The Good Sam people could give you all the statistics in the world, showing whatever success rate on calls they have, and it won't disprove or guarantee that something won't happen to your claim. I am reasonably sure that the executives at Good Sam will quickly see through this veiled attempt to bait them into a debate about their ERS plans. Please buy the AAA and when you have a problem with them,, find their forums and complain there.
All companies have problems. What I wanted to know was how GSE was handling theirs outside of the forums.
As for baiting them. That was not my intention and I think they saw that. I have real concerns and questions, many raised right here on this forum about their service.
And yes Buying a AAA as backup is mostly a vote of no confidence on GSE because AAA's focus has traditionally been on cars as was pointed out in their answers.
While I don't have access to the complaints and I am not sure what constitutes a "successful recovery" as defined by GSRSA I am not sure that the numbers quoted are necessarily all happy customers.
But the fact that both gentlemen took the time to answer me does give me a much higher confidence level that IF I have a problem I can get it resolved to my satisfaction. And that was the reason for the post.
