Comparing Plans GSam needs some justification

4X4Dodger wrote:

Bucky1320 wrote:
Everything that we buy in life should have some sort of justification. Insurance should have a potential ROI.(return on investment)
If you find yourself having to buy plans from two different companies in order to rest assured you have coverage.....you need to consider the ROI. How often have you been towed in the past? How often would you need to be towed in order to justify carrying two plans? Sure an RV two is going to run $500 to $900. But how much are your premiums? If you are paying half of a tow expense every year in premiums, maybe your roadside assistance plan is reaching in your pocked and pulling out two years of premiums that you didn't spend?

You misunderstood my use of the word justification. It relates to GSRSA justifying their service in terms of what they are doing to improve it in light of so many virulent complaints. And why they don't explain what they do in a situation to help the upset customer (here on this forum).

You want GRSA to justify their service. I think http://roadside-assistance-services-review.toptenreviews.com/ justifies it all. You stress the complaints on RV.Net as being accountable. The few that complain here are inconsequential compares to the "happy customers" they have. Do you want 100% satisfaction? I think you as well as everyone else know that will not happen. Some people will complain if you hang them with a new rope. Forget about the few that complain on this website. GRSA will handle the few that can be fixed, the others need to move on to other things.