Forum Discussion

bertrand's avatar
bertrand
Explorer
Jul 10, 2016

confirmation problems

I'm not receiving my confirmations by email even though they are being sent. no problem with my email. Anybody else having this problem?
  • bertrand,
    Thank you for your post and I am sorry you are having this issue. Please send us a private message with your contact information so we can have our Leadership Team look into this for you.

    Thanks,
    Stacy
    Good Sam Care Team
  • bertrand wrote:
    Anybody else having this problem?


    While I have yet to experience any issues with this web site, I ran into a similar problem once while researching various hosting companies. Since then, I always 'white list' any forum, newsletter, subscription or web site where I know in advance I'll be receiving emails.
  • bertrand wrote:
    I'm not receiving my confirmations by email even though they are being sent. no problem with my email. Anybody else having this problem?


    Confirmations of what exactly ??
  • Sam Spade wrote:
    bertrand wrote:
    I'm not receiving my confirmations by email even though they are being sent. no problem with my email. Anybody else having this problem?


    Confirmations of what exactly ??


    This being the Coast to Coast section I would imagine OP is looking for confirmations of Camping Reservations made at various C2C Campgrounds.

    C2C is an 'affiliate' membership that uses an on-line reservation site to make and pay for participating campgrounds across US/Canada
  • Well Biscuit - your imagination is not worth very much!! Just wait for the OP to confirm.
  • cruiserjs wrote:
    Well Biscuit - your imagination is not worth very much!! Just wait for the OP to confirm.
    Really??? It is obvious they are talking about reservation confirmations.
    To the OP, check your spam and junk mail files. Those filters often route legit mail from contacts unknown to your system to those files. Also, be sure to verify that the park has your correct email address. Over the phone, P's T's Z's E's B's C's D's G's and V's all sound about the same. People also put all sorts of characters, underscores, dashes and the like in their email addresses. Some people also use numbers and sometimes spell out those numbers. I have seen email addresses like Bob1two3@xyz.com where they person doesn't tell us the two is the spelled version, not just 123. Then they wonder why they didn't get their confirmation.
  • We do all our C2C bookings online from the website.
    We have no problem getting our confirmation in our email.

    When we call in they ask for our membership number and have all
    the info.

    I am not sure what you are booking by email. Is it C2C or
    just booking of campgrounds?

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