Considering GoodSam Roadside...Questions

Any roadside service organization you join is merely a referral agency (with the exception of AAA that does have their own trucks and employees in some locales). They contract with service providers and when you call they merely call that service provider. The "rub" comes when the amount the roadside service organization has agreed to pay the service provider, who will prioritize calls based on how much they will get paid. They may even never respond if the call will ultimately be a loser.