denial
Last week I had a problem with my landing gear on my fifth wheel. I called Good Sams road side assistance. To see if they could do anything for me. They sent a repair guy with no knowledge of landing...
Forum Discussion
Hey Bird Freak my account numbers always have a bunch of ***'s in them. I thought everyone did.
More on my saga. I have spoken with a few different people at customer service and ESP. I decided to drop the claim at Camping World and order parts myself and either find someone to install them or do it myself. ESP sent forms for me to send back with receipts for parts and labor and they will pay it. After reading up on the topic, landing gear replacement is not rocket science. Most people say it will only take about 2 hours to do the job.
I called CW to cancel the claim they had. An hour later a got a call from the CPU lady stating I had to pay a diagnostic fee and service fee of about $150.00. I told her that they did nothing for me and I shouldn't be charged. Now I have to wait for her Manager to make a decision. She won't be in until next Wednesday. Sounds about right to me. No Manager on site.
More on my saga. I have spoken with a few different people at customer service and ESP. I decided to drop the claim at Camping World and order parts myself and either find someone to install them or do it myself. ESP sent forms for me to send back with receipts for parts and labor and they will pay it. After reading up on the topic, landing gear replacement is not rocket science. Most people say it will only take about 2 hours to do the job.
I called CW to cancel the claim they had. An hour later a got a call from the CPU lady stating I had to pay a diagnostic fee and service fee of about $150.00. I told her that they did nothing for me and I shouldn't be charged. Now I have to wait for her Manager to make a decision. She won't be in until next Wednesday. Sounds about right to me. No Manager on site.
