Forum Discussion
Scott_Blanc
Apr 13, 2016Explorer
The two different programs are administered by two different companies. State Insurance regulations require that the direct to consumer ESP be insured and administered by a licensed insurance company, so the claims are handled directly by our insurer. The version sold through the dealerships is a traditional service contract, so the administrator is not required to have licensed adjustors on staff. Makes no difference to you as a consumer, but we have to do things a little bit differently on the back end for compliance reasons.
Best to keep a copy of your policy or service contract in your RV so you have the right contact information.
Best to keep a copy of your policy or service contract in your RV so you have the right contact information.
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