I started a previous thread back in mid January. Here it is late February and nothing has been done. We submitted the proper paperwork to our servicing dealer, but the dealer never submitted the paperwork to UNITED SERVICE PROTECTION. another month of extended warranty on a camper we no longer own. What next Ella? Feel free to call me at 803-917-7835. Dealing with Camping World of Charleston SC is ridiculous.

Hello GKAbbott,Thank you for the follow up post, I apologize for the delay you are experiencing. I will be glad to give you a call to obtain additional information regarding your concerns. Thank you,EllaGood Sam Care Team

Hello GKAbbott,Thank you for the follow up post, I left you a voicemail yesterday afternoon. I will call you again today. What is a good time to reach you? Thank you,EllaGood Sam Care Team

Thanks for calling. The Charleston SC Camping World contacted us today and assured they had submitted the paperwork to the warranty company and that our refund would be expedited.Please don't close this thread due to inactivity. I will update it as soon we receive the refund check.Thanks,Glenn

Hello GKAbbott,Thank you for the update, we are pleased you have been contacted and the refund is being expedited. It was nice speaking to you and Cynthia yesterday. We look forward to your update.Have a good day!Thank you,EllaGood Sam Care Team

ESP refund still in limbo | Good Sam Community

13 Replies

Good_Sam_Care_T
Explorer II
Apr 01, 2019
Hello,

I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

Thank you,
Ella
Good Sam Care Team
Good_Sam_Care_T
Explorer II
Mar 14, 2019
GKAbbott,

Thank you for the update. If you need any further assistance please feel free to reach out.

Thank you,

Mark
GKAbbott
Explorer
Mar 14, 2019
I received my refund yesterday. It was post marked February 22.

Thanks for the help.
GKAbbott
Explorer
Mar 01, 2019
Good Sam Care Team wrote:
Hello GKAbbott,

Thank you for the follow up post, please allow me to look into the status of the refund.

Thank you,
Ella
Good Sam Care Team

Ok.i look forward to hearing from you.
Ozlander
Explorer
Feb 28, 2019
It's always amazing how they can charge your credit card in 5 seconds, but it takes 5 weeks to give you a credit.
Good_Sam_Care_T
Explorer II
Feb 28, 2019
Hello GKAbbott,

Thank you for the follow up post, please allow me to look into the status of the refund.

Thank you,
Ella
Good Sam Care Team
Ralph_Cramden
Explorer II
Feb 28, 2019
GKAbbott wrote:
Another week gone by.....still no refund.

Sounds like they rolled over your Good Sam Extended Service Plan into the Good Sam Extended Refund Plan.

Perhaps you should demand they pay you interest?

Amazing.
GKAbbott
Explorer
Feb 28, 2019
Another week gone by.....still no refund.
Good_Sam_Care_T
Explorer II
Feb 23, 2019
Hello GKAbbott,

Thank you for the update, we are pleased you have been contacted and the refund is being expedited. It was nice speaking to you and Cynthia yesterday.
We look forward to your update.
Have a good day!

Thank you,
Ella
Good Sam Care Team
GKAbbott
Explorer
Feb 23, 2019
Thanks for calling. The Charleston SC Camping World contacted us today and assured they had submitted the paperwork to the warranty company and that our refund would be expedited.

Please don't close this thread due to inactivity. I will update it as soon we receive the refund check.

Thanks,

Glenn

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ESP refund still in limbo

13 Replies

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