Forum Discussion

Ashleytp27's avatar
Ashleytp27
Explorer
Jan 03, 2018

Extended warranty

Hello! I’m new here and hoping I can get some assistance. We purchased our first travel trailer 2 years ago and it has been in great shape! How we our heater is not working. When we purchased it from a Toy Hauler Liquidators we opted for the 5 year extended warranty however the place we bought it from has since gone out of business and I have no way of obtaining information on our coverage and how to open a claim. does anyone have experience with this?
Extended Service Plan

6 Replies

  • Good_Sam_Care_T's avatar
    Good_Sam_Care_T
    Explorer II
    Jan 22, 2018
    Hello,

    I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

    Thank you,
    Ella
    Good Sam Care Team
  • maddczech's avatar
    maddczech
    Explorer
    Jan 04, 2018
    Jim@HiTek wrote:
    An 'Extended Warranty' can only be offered by the manufacturer. What you probably have is a 'Service Contract' (SC). If and when you call someone about this, it's important to recognize the difference.

    If you have the Good Sam Service Plan...give them a call, explain the situation, and someone there should be able to track yours down and send you copies. You need to be able to give them particulars like the dealers address and date you bought etc.


    Good luck with that! Started here with email and phone tag. Got sent over to General Assurance, waited weeks for a reply. Then got told to go to the dealer where purchased to get copies. CW dealer is useless. Nothing but buck passers and incompetents.
    What a joke this thing called Camping whirled. Not just one incident keeps me away from them AND their associates!
  • Jim2007's avatar
    Jim2007
    Explorer
    Jan 04, 2018
    Save your money for repairs. Good Sam extended Warrenty, is a waste of money. Call a mobile tech. If you can not do the repair yourself...Jim2007
  • Good_Sam_Care_T's avatar
    Good_Sam_Care_T
    Explorer II
    Jan 03, 2018
    Hello Ashleytp27,

    Thank you for contacting Good Sam, do you have a Good Sam Extended Warranty?
    If so, please provide your contact number in a private message.

    Thank you,
    Ella
    Good Sam Care Team
  • Jim's avatar
    Jim
    Explorer
    Jan 03, 2018
    An 'Extended Warranty' can only be offered by the manufacturer. What you probably have is a 'Service Contract' (SC). If and when you call someone about this, it's important to recognize the difference.

    If you have the Good Sam Service Plan...give them a call, explain the situation, and someone there should be able to track yours down and send you copies. You need to be able to give them particulars like the dealers address and date you bought etc.
  • midnightsadie's avatar
    midnightsadie
    Explorer II
    Jan 03, 2018
    call a mobil tech in your area. but first check these things , propane tank full,valve open? open slowly you must have a good charged 12volt battery even when plugged into shore power , light the stove let burn two minutes,to get air out of the system. now try to turn furnace on, it,ll blow air for about 30 seconds then light. your warrenty is gone, hope it lights .

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