OP - there has been some great feedback on this topic and it all boils down to "deal with it". The jerks don't represent the group they are just the more vocal. The problem with calling them out is that you then paint a target on yourself and if you follow up on your comment will end up being disappointed and most likely insulted.
I have been a member for a few years now and it seems that the moderators have loosened their policing activities. As others have noted there really are only a few bad seeds.
Regarding GSRSA the last time I checked us members have no say in the quality of the service. As a tip check your auto insurance and rv insurance policies; you may already have roadside assistance.