Forum Discussion
Lantley
May 18, 2017Nomad
I understand your point however your contract specifically states they do not provide a tow from a qualified shop. Pricing and wait times are really immaterial.
They did not say they make exceptions for expensive shop or busy shops.
Fortunately you had a back up plan.
I have roadside assistance but I never use it locally. That's not why I have it.
I want it when , I am in the middle of nowhere out of my element.
That is the market GSRA caters to. They are really not interested in non emergency,not stranded towing. Their policies are geared toward stranded motorist only.
They did not say they make exceptions for expensive shop or busy shops.
Fortunately you had a back up plan.
I have roadside assistance but I never use it locally. That's not why I have it.
I want it when , I am in the middle of nowhere out of my element.
That is the market GSRA caters to. They are really not interested in non emergency,not stranded towing. Their policies are geared toward stranded motorist only.
About Customer Support
Our Customer Service team is available to assist you any time between 6am-10pm MST. Ask a question about your account, recent order, and more.2,695 PostsLatest Activity: Mar 20, 2026