First time calling GS roadside
The wife and I went out of town in her Jeep this past weekend. When we were ready to leave and head home, the Jeep wouldn't start (dead battery). I called GS, got right through, and even got a text ...
Forum Discussion
Thank you We Cant Wait for your post. I respectfully disagree with your position, as Good Sam Roadside Assistance has been built on the premise of assisting RVers during their time of need - not just automobiles and trucks, but specifically those difficult, complicated disablements that happen to RVs that make our program unique. Our satisfaction ratings set the industry standard - Consumer Reports ranks as the #2 Roadside Assistance program in the country, and the highest RV specialized program, and our feedback surveys from members who used our services rate us in the high 90's across the board.
That said, we openly welcome feedback if a disablement was not resolved to your satisfaction, leading to your post. I welcome any specific feedback you have in the forum, or if you prefer, via private message to me so you can include your member number and any other pertinent information.
Thank you again for your communications.
Darren J White
Senior Director of Operations
Good Sam Roadside
That said, we openly welcome feedback if a disablement was not resolved to your satisfaction, leading to your post. I welcome any specific feedback you have in the forum, or if you prefer, via private message to me so you can include your member number and any other pertinent information.
Thank you again for your communications.
Darren J White
Senior Director of Operations
Good Sam Roadside
