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ADAD437's avatar
ADAD437
Explorer
May 06, 2019

flying j and receipts

my rant for the day. why the hell did flying j and pilot quit putting receipts at the pumps. more corporate greed i guess. they must be saving thousands of dollars by doing this. it makes me not want to stop there anymore. it isn't worth the discount to have to go inside and stand in line to wait for a receipt.
  • Where exactly did you run into this ?
    I haven't yet.

    Given who the new owner IS and his theories about profits versus customer service......it wouldn't surprise me though.

    AND...if it is a new corporate wide policy, it certainly will chase me away.
    And I don't even GET receipts.
  • Try the print receipt kiosk...no waiting in line...a little stretch walk...and you can sniff the Cinabon...don't give in though. :)
  • If I had to guess, it would be the same reason Walmart puts the milk at the back of the store instead of right at the registers. It makes you walk past merchandise you might decide to pick up. Impulse buys are money in their pockets. Add to that the risk of an employee walking to the pumps to replace the paper receipt roll. One workman's comp claim for somebody getting hit while out there reduces profits and increases insurance rates for the business.
    Not justifying it either way. Just guessing why they would do it.

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