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Smittythebear's avatar
Apr 11, 2013

Full-timer unhappy with Extended warranty issues

So I am not happy with the results of a recent repair and the portion that Good Sam ESP is providing. I am a full-timer and have been without a home since Monday. My inverter burned up - nothing was going through it and took it to the local CW for a repair under the GSESP. GS would pay to have the inverter repaired, but, according to the CW service person, it would take approximately 10 days just to get the part in. And, to make it worse, the charge for this was over the $500 deductible - $600+. Because we would be waiting for a part, hotel reimbursement would not be covered, even though we are full-timers. So, we opted to get a new inverter, paying the difference in the price (even though the old one burned, a new one was not an option for ESP. Even spending one night in the RV in the CW parking lot, we still have had to spend 2 nights in a hotel so we can have water and power (it is hot in Florida and unbearable because of the sun/heat).
So it is better to put the almost $300 each month into a savings account and pay for repairs that way, or pay the premiums. I will have to think long and hard before I renew the policy. I do not know that I will recommend to anyone buying this policy. RV parts are not kept in stock, so there will always be delays if the repair is more than just tires or batteries, so GSESP keeps making money and putting us out. I thought GS stood for Good Samaritan??? Not so much, it seems.

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I am a full-timer and have been without a home since Monday. My inverter burned up - nothing was going through it and took it to the local CW for a repair under the GSESP. GS would pay to have the inverter repaired, but, according to the CW service person, it would take approximately 10 days just to get the part in. And, to make it worse, the charge for this was over the $500 deductible - $600+. Because we would be waiting for a part, hotel reimbursement would not be covered, even though we are full-timers. So, we opted to get a new inverter, paying the difference in the price (even though the old one burned, a new one was not an option for ESP. Even spending one night in the RV in the CW parking lot, we still have had to spend 2 nights in a hotel so we can have water and power (it is hot in Florida and unbearable because of the sun/heat).
So it is better to put the almost $300 each month into a savings account and pay for repairs that way, or pay the premiums. I will have to think long and hard before I renew the policy. I do not know that I will recommend to anyone buying this policy. RV parts are not kept in stock, so there will always be delays if the repair is more than just tires or batteries, so GSESP keeps making money and putting us out. I thought GS stood for Good Samaritan??? Not so much, it seems.","body@stringLength":"1447","rawBody":"So I am not happy with the results of a recent repair and the portion that Good Sam ESP is providing. I am a full-timer and have been without a home since Monday. My inverter burned up - nothing was going through it and took it to the local CW for a repair under the GSESP. GS would pay to have the inverter repaired, but, according to the CW service person, it would take approximately 10 days just to get the part in. And, to make it worse, the charge for this was over the $500 deductible - $600+. Because we would be waiting for a part, hotel reimbursement would not be covered, even though we are full-timers. So, we opted to get a new inverter, paying the difference in the price (even though the old one burned, a new one was not an option for ESP. Even spending one night in the RV in the CW parking lot, we still have had to spend 2 nights in a hotel so we can have water and power (it is hot in Florida and unbearable because of the sun/heat).
So it is better to put the almost $300 each month into a savings account and pay for repairs that way, or pay the premiums. I will have to think long and hard before I renew the policy. I do not know that I will recommend to anyone buying this policy. RV parts are not kept in stock, so there will always be delays if the repair is more than just tires or batteries, so GSESP keeps making money and putting us out. I thought GS stood for Good Samaritan??? Not so much, it seems.","kudosSumWeight":0,"postTime":"2013-04-11T12:29:35.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Extended Service Plan","text":"Extended Service Plan","time":"2013-05-08T08:41:46.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":2,"currentRevision":{"__ref":"Revision:revision:248556_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":3605},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"So I am not happy with the results of a recent repair and the portion that Good Sam ESP is providing. I am a full-timer and have been without a home since Monday. 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83.33333333%;\n}\n\n.col-xs-12,\n.col-sm-4,\n.col-sm-12,\n.col-md-2,\n.col-md-8,\n.col-md-10,\n.col-md-12,\n.col-lg-2,\n.col-lg-8,\n.col-lg-12 {\n width: 100%;\n}\n\n@media screen and (min-width: 767px) {\n .col-md-2 {\n width: 16.66666667%;\n }\n\n .col-md-8 {\n width: 66.66666667%;\n }\n\n .col-md-10 {\n width: 83.33333333%;\n }\n\n .col-md-12 {\n width: 100%;\n }\n}\n\n@media screen and (min-width: 992px) {\n .col-lg-2 {\n width: 16.66666667%;\n }\n\n .col-lg-4 {\n /* faking it; should be 33.33333333% */\n width: 25%;\n }\n\n .col-lg-8 {\n /* faking it; should be 66.66666667% */\n width: 75%;\n }\n\n .col-lg-10 {\n width: 83.33333333%;\n }\n\n .col-lg-12 {\n width: 100%;\n }\n}\n\n.pull-left {\n float: left;\n width: 100%;\n\n @media screen and (min-width: 767px) {\n float: none;\n width: auto;\n }\n\n @media screen and (min-width: 992px) {\n float: left;\n }\n}\n\n.pad-bottom-20 {\n padding-bottom: $theme-space-base;\n}\n\n.pad-top-20 {\n padding-top: $theme-space-base;\n}\n\n.pad-top-30 {\n padding-top: calc($bootstrap-padding * 2);\n}\n\n.pad-top-40 {\n @media screen and (min-width: 992px) {\n padding-top: $theme-space-large;\n }\n}\n\n.margin-left-20 {\n @media screen and (min-width: 992px) {\n margin-left: $theme-space-base;\n }\n}\n\n.margin-top-20 {\n @media screen and (min-width: 992px) {\n margin-top: $theme-space-base;\n }\n}\n\n.text-center {\n text-align: center;\n}\n\n.text-right {\n text-align: right;\n}\n\n.text-smaller,\n.text-small {\n font-size: $theme-type-size-xsmall;\n}\n\n.text-large {\n font-size: $theme-type-size-xlarge;\n}\n\n.footer-contact {\n p {\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n .text-small {\n @media screen and (max-width: 991px) {\n font-size: $theme-type-size-base;\n }\n }\n }\n\n .icon-gs-app {\n margin-right: $theme-space-base;\n max-width: 38px;\n padding-right: 2px;\n padding-top: 2px;\n\n @media screen and (min-width: 992px) {\n margin-left: 140px;\n margin-right: 0;\n }\n }\n\n .gsi-icon-phone {\n margin-bottom: -2px;\n margin-right: $theme-space-small;\n max-height: 20px;\n width: 20px;\n\n @media screen and (min-width: 992px) {\n margin-right: 0;\n }\n }\n}\n\n.footer-link {\n a,\n button {\n color: $goodsam-gray-footer;\n padding: 0 12px 0 $theme-space-small;\n }\n\n li:last-child a {\n padding-right: 0;\n }\n}\n\n.footer-top-links {\n padding-left: 0;\n list-style: none;\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n flex-wrap: wrap;\n margin-bottom: $theme-space-small;\n font-size: 16px;\n\n @media screen and (max-width: 480px) {\n flex-direction: column;\n }\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n li {\n margin-bottom: $theme-space-base;\n padding: 0 $theme-space-base;\n\n @media screen and (min-width: 992px) {\n padding: 0;\n }\n }\n}\n\n.footer-top {\n border-bottom: 2px solid $goodsam-gray-400;\n display: block;\n margin: auto;\n padding-top: $theme-space-small;\n text-align: center;\n\n @media screen and (min-width: 992px) {\n text-align: left;\n }\n\n .footer-logo {\n max-height: 60px;\n max-width: 140px;\n padding: $theme-space-small;\n padding-left: 0;\n padding-top: 0;\n }\n\n .footer-list {\n display: flex;\n justify-content: center;\n align-items: center;\n list-style: none;\n margin-bottom: 0;\n\n @media screen and (min-width: 992px) {\n display: block;\n float: right;\n }\n\n li {\n display: inline-block;\n padding: $theme-space-small $theme-space-xsmall;\n\n @media screen and (min-width: 992px) {\n border-right: 1px solid $goodsam-gray-700;\n float: left;\n padding: 0;\n\n &:last-child {\n border-right: 0;\n }\n }\n\n a,\n button {\n font-size: $theme-type-size-xsmall;\n text-transform: uppercase;\n\n @media screen and (max-width: 768px) {\n display: block;\n padding: $theme-space-small;\n }\n\n @media screen and (min-width: 992px) {\n font-size: $theme-type-size-small;\n }\n }\n\n .dropup {\n background-clip: padding-box;\n border: none;\n font-size: $theme-type-size-small;\n list-style: none;\n padding-left: 5px;\n position: relative;\n\n @media screen and (min-width: 992px) {\n float: left;\n }\n\n &:hover {\n .dropdown-menu {\n display: block;\n }\n }\n }\n\n .footer-dropup-toggle {\n background: none;\n border: 0;\n padding: 0;\n\n .fa-angle-up {\n /* @include li-icon ($fa-var-angle-up, $pseudo: before, $size: $theme-type-size-base, $color: $goodsam-gray-footer);\n padding-left: $theme-space-xsmall;\n padding-right: $theme-space-xsmall; */\n }\n }\n\n .dropdown-menu {\n background-color: #fff;\n border-radius: 4px;\n bottom: 100%;\n margin: 2px 0 0;\n min-width: 160px;\n padding: $theme-space-xsmall 0;\n position: absolute;\n right: 0;\n\n li {\n border-right: 0;\n float: none;\n text-align: left;\n\n @media screen and (max-width: 768px) {\n display: block;\n }\n\n a {\n color: $goodsam-gray;\n display: block;\n text-transform: none;\n\n &:hover {\n outline: 5px auto -webkit-focus-ring-color;\n outline-offset: -2px;\n }\n }\n }\n }\n }\n }\n}\n\n.footer-terms {\n display: flex;\n flex-direction: column;\n justify-content: center;\n align-items: center;\n padding: $theme-space-small 0;\n\n @media screen and (min-width: 992px) {\n display: block;\n padding: 0;\n }\n\n > .row {\n padding-bottom: $theme-space-small;\n\n @media screen and (min-width: 992px) {\n padding-bottom: $theme-space-base;\n }\n\n &.footer-terms-order-1 {\n order: 1;\n }\n\n &.footer-terms-order-2 {\n order: 2;\n }\n }\n}\n\n.footer-bottom {\n @media screen and (min-width: 992px) {\n padding-top: $theme-space-small;\n }\n\n .footer-bottom-list-center {\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n flex-wrap: wrap;\n float: none;\n margin: 0 auto;\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n li {\n display: inline;\n padding: 0 $theme-space-base;\n\n @media screen and (min-width: 992px) {\n border-right: 1px solid $goodsam-gray-700;\n padding: 0;\n\n &:first-child a {\n padding-left: 0;\n }\n\n &:last-child {\n border-right: 0;\n\n a {\n padding-right: 0;\n }\n }\n }\n\n a {\n display: inline-block;\n font-size: $theme-type-size-small;\n padding: $theme-space-small;\n\n @media screen and (min-width: 992px) {\n display: inline;\n font-size: $theme-type-size-xsmall;\n padding: 0 12px 0 $theme-space-small;\n }\n }\n }\n }\n}\n\n.copyright {\n color: $goodsam-gray-footer;\n font-size: $theme-type-size-base;\n margin-bottom: 0;\n\n @media screen and (min-width: 992px) {\n margin-bottom: $theme-space-small;\n }\n}\n\n#gsFooterSocial,\n.gsFooterSocial {\n background: $goodsam-gray-200;\n padding: 0 calc($theme-space-small + $theme-space-xsmall);\n .footerSocialItems,\n #footerSocialItems {\n text-align: center;\n\n @media screen and (min-width: 767px) {\n text-align: left;\n }\n }\n\n .footerSocialItems ul,\n #footerSocialItems ul {\n list-style-type: none;\n margin: auto;\n padding-left: 0;\n\n li {\n display: inline;\n margin: 0 $theme-space-small;\n }\n }\n}\n","texts":{"custom.footer.col01.text.01":"Home","custom.footer.col01.url.01":"https://www.goodsam.com/","custom.footer.col01.text.02":"About Us","custom.footer.col01.url.02":"https://www.goodsam.com/about/","custom.footer.col01.text.03":"Contact Us","custom.footer.col01.url.03":"https://www.goodsam.com/contact","custom.footer.col01.text.04":"FAQ","custom.footer.col01.url.04":"https://www.goodsam.com/faq/","custom.footer.col01.text.05":"Site Map","custom.footer.col01.url.05":"https://www.goodsam.com/site-map.aspx","custom.footer.col02.text.01":"Code of Conduct","custom.footer.col02.url.01":"https://www.goodsam.com/code-of-conduct.aspx","custom.footer.col02.text.02":"Affiliate Program","custom.footer.col02.url.02":"https://www.goodsam.com/affiliate/","custom.footer.col02.text.03":"Become a Good Sam Campground","custom.footer.col02.url.03":"https://www.goodsamnetwork.com/","custom.footer.col02.text.04":"Good Sam Rewards Visa","custom.footer.col02.url.04":"https://www.goodsam.com/creditcard/","custom.footer.col02.text.05":"About Marcus Lemonis","custom.footer.col02.url.05":"https://www.goodsam.com/about-marcus-lemonis/","custom.footer.col03.text.01":"RV Sales","custom.footer.col03.url.01":"https://rv.campingworld.com/","custom.footer.col03.text.02":"RV Gear","custom.footer.col03.url.02":"https://www.campingworld.com/shop/","custom.footer.col03.text.03":"RV Maintenance & Repair","custom.footer.col03.url.03":"https://rv.campingworld.com/service/","custom.footer.col03.text.04":"Good Sam Membership & Services","custom.footer.col03.url.04":"https://www.goodsam.com/","custom.footer.col03.text.05":"Campground Solutions","custom.footer.col03.url.05":"https://campgroundsolutions.goodsam.com/","custom.footer.col04.text.01":"Helpful Articles and Tips","custom.footer.col04.url.01":"https://www.goodsam.com/article","custom.footer.col05.text.01":"Good Sam Apps","custom.footer.col05.url.01":"https://www.goodsam.com/rv-camping-apps/","custom.footer.col05.text.02":"Take Good Sam apps on your next RV Trip!","custom.footer.col05.url.02":"https://www.goodsam.com/rv-camping-apps/","custom.footer.col06.text.01":"Customer Service Phone Number:","custom.footer.col06.phone.number":"866-205-7451","custom.footer.col06.text.02":"Club contact number 866-205-7451","custom.footer.col06.url.02":"tel:866-205-7451","custom.footer.row01.logo.text":"Good Sam Home","custom.footer.row01.text.01":"Blog","custom.footer.row01.url.01":"http://blog.goodsam.com/","custom.footer.row01.text.02":"Careers","custom.footer.row01.url.02":"https://www.campingworldcareers.com/","custom.footer.row01.text.03":"Contact Us","custom.footer.row01.text.toggle":"Click to expand","custom.footer.row01.text.04":"Good Sam","custom.footer.row01.url.04":"https://www.goodsam.com/contact/","custom.footer.row01.text.05":"Camping World","custom.footer.row01.url.05":"https://www.campingworld.com/contact/","custom.footer.row01.text.06":"RV Sales","custom.footer.row01.url.06":"https://rv.campingworld.com/contact","custom.footer.row02.text.01":"Privacy Policy","custom.footer.row02.url.01":"https://www.goodsam.com/privacy-policy.aspx","custom.footer.row02.text.02":"California Privacy Rights","custom.footer.row02.url.02":"https://www.goodsam.com/privacy-policy.aspx#calinevada","custom.footer.row02.text.03":"Investor Relations","custom.footer.row02.url.03":"http://investor.campingworld.com","custom.footer.row02.text.04":"Terms of Use","custom.footer.row02.url.04":"https://www.goodsam.com/terms.aspx","custom.footer.row02.text.05":"Accessibility Commitment","custom.footer.row02.url.05":"https://www.goodsam.com/accessibility-commitment.aspx","custom.footer.row02.text.06":"Team Member Assistance","custom.footer.row02.url.06":"https://www.goodsam.com/helping-hand","custom.footer.social.facebook.text":"Facebook","custom.footer.social.facebook.url":"https://www.facebook.com/GoodSam","custom.footer.social.twitter.text":"Twitter","custom.footer.social.twitter.url":"https://twitter.com/GoodSam","custom.footer.social.youtube.text":"YouTube","custom.footer.social.youtube.url":"https://www.youtube.com/user/goodsamrvers","custom.footer.social.instagram.text":"Instagram","custom.footer.social.instagram.url":"https://www.instagram.com/goodsam/?hl=en","custom.footer.social.pinterest.text":"Pinterest","custom.footer.social.pinterest.url":"https://www.pinterest.com/goodsam/","custom-community-footer-copyright.text":"© {0} Good Sam Enterprises, LLC. All rights reserved."},"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.CustomFooter","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":{"css":".custom_widget_CustomFooter_footer-wrapper_hp49n_21 {\n background: #474442;\n\n a {\n color: #dfdfdf;\n font-weight: 100;\n\n &:focus,\n &:hover {\n color: #dfdfdf;\n }\n }\n}\n.custom_widget_CustomFooter_sr-only_hp49n_34 {\n position: absolute;\n width: 0.0625rem;\n height: 0.0625rem;\n margin: -0.0625rem;\n padding: 0;\n overflow: hidden;\n clip: rect(0, 0, 0, 0);\n border: 0;\n}\n.custom_widget_CustomFooter_footer_hp49n_21 {\n line-height: 1.25rem;\n /* margin-left: auto;\n\tmargin-right: auto;\n\tpadding-left: $bootstrap-padding;\n\tpadding-right: $bootstrap-padding; */\n}\n.custom_widget_CustomFooter_container_hp49n_52 {\n margin-left: auto;\n margin-right: auto;\n max-width: 73.125rem;\n padding-left: 0.9375rem;\n padding-right: 0.9375rem;\n}\n.custom_widget_CustomFooter_row_hp49n_60 {\n /* HOTFIX - PSDS-32115 - Remove negative margins to fix mobile display */\n\n &::after {\n clear: both;\n }\n\n &::after,\n &::before {\n content: ' ';\n display: table;\n }\n}\n.custom_widget_CustomFooter_col_hp49n_74 {\n float: left;\n min-height: 0.0625rem;\n padding-left: 0.9375rem;\n padding-right: 0.9375rem;\n position: relative;\n}\n.custom_widget_CustomFooter_col-xs-10_hp49n_82,\n.custom_widget_CustomFooter_col-sm-10_hp49n_83 {\n width: 83.33333333%;\n}\n.custom_widget_CustomFooter_col-xs-12_hp49n_87,\n.custom_widget_CustomFooter_col-sm-4_hp49n_88,\n.custom_widget_CustomFooter_col-sm-12_hp49n_89,\n.custom_widget_CustomFooter_col-md-2_hp49n_90,\n.custom_widget_CustomFooter_col-md-8_hp49n_91,\n.custom_widget_CustomFooter_col-md-10_hp49n_92,\n.custom_widget_CustomFooter_col-md-12_hp49n_93,\n.custom_widget_CustomFooter_col-lg-2_hp49n_94,\n.custom_widget_CustomFooter_col-lg-8_hp49n_95,\n.custom_widget_CustomFooter_col-lg-12_hp49n_96 {\n width: 100%;\n}\n@media screen and (min-width: 767px) {\n .custom_widget_CustomFooter_col-md-2_hp49n_90 {\n width: 16.66666667%;\n }\n\n .custom_widget_CustomFooter_col-md-8_hp49n_91 {\n width: 66.66666667%;\n }\n\n .custom_widget_CustomFooter_col-md-10_hp49n_92 {\n width: 83.33333333%;\n }\n\n .custom_widget_CustomFooter_col-md-12_hp49n_93 {\n width: 100%;\n }\n}\n@media screen and (min-width: 992px) {\n .custom_widget_CustomFooter_col-lg-2_hp49n_94 {\n width: 16.66666667%;\n }\n\n .custom_widget_CustomFooter_col-lg-4_hp49n_123 {\n /* faking it; should be 33.33333333% */\n width: 25%;\n }\n\n .custom_widget_CustomFooter_col-lg-8_hp49n_95 {\n /* faking it; should be 66.66666667% */\n width: 75%;\n }\n\n .custom_widget_CustomFooter_col-lg-10_hp49n_133 {\n width: 83.33333333%;\n }\n\n .custom_widget_CustomFooter_col-lg-12_hp49n_96 {\n width: 100%;\n }\n}\n.custom_widget_CustomFooter_pull-left_hp49n_142 {\n float: left;\n width: 100%;\n\n @media screen and (min-width: 767px) {\n float: none;\n width: auto;\n }\n\n @media screen and (min-width: 992px) {\n float: left;\n }\n}\n.custom_widget_CustomFooter_pad-bottom-20_hp49n_156 {\n padding-bottom: 1.25rem;\n}\n.custom_widget_CustomFooter_pad-top-20_hp49n_160 {\n padding-top: 1.25rem;\n}\n.custom_widget_CustomFooter_pad-top-30_hp49n_164 {\n padding-top: calc(0.9375rem * 2);\n}\n.custom_widget_CustomFooter_pad-top-40_hp49n_168 {\n @media screen and (min-width: 992px) {\n padding-top: 2.5rem;\n }\n}\n.custom_widget_CustomFooter_margin-left-20_hp49n_174 {\n @media screen and (min-width: 992px) {\n margin-left: 1.25rem;\n }\n}\n.custom_widget_CustomFooter_margin-top-20_hp49n_180 {\n @media screen and (min-width: 992px) {\n margin-top: 1.25rem;\n }\n}\n.custom_widget_CustomFooter_text-center_hp49n_186 {\n text-align: center;\n}\n.custom_widget_CustomFooter_text-right_hp49n_190 {\n text-align: right;\n}\n.custom_widget_CustomFooter_text-smaller_hp49n_194,\n.custom_widget_CustomFooter_text-small_hp49n_194 {\n font-size: 0.75rem;\n}\n.custom_widget_CustomFooter_text-large_hp49n_199 {\n font-size: 1.25rem;\n}\n.custom_widget_CustomFooter_footer-contact_hp49n_203 {\n p {\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n .custom_widget_CustomFooter_text-small_hp49n_194 {\n @media screen and (max-width: 991px) {\n font-size: 1rem;\n }\n }\n }\n\n .custom_widget_CustomFooter_icon-gs-app_hp49n_221 {\n margin-right: 1.25rem;\n max-width: 2.375rem;\n padding-right: 0.125rem;\n padding-top: 0.125rem;\n\n @media screen and (min-width: 992px) {\n margin-left: 8.75rem;\n margin-right: 0;\n }\n }\n\n .custom_widget_CustomFooter_gsi-icon-phone_hp49n_233 {\n margin-bottom: -0.125rem;\n margin-right: 0.625rem;\n max-height: 1.25rem;\n width: 1.25rem;\n\n @media screen and (min-width: 992px) {\n margin-right: 0;\n }\n }\n}\n.custom_widget_CustomFooter_footer-link_hp49n_245 {\n a,\n button {\n color: #dfdfdf;\n padding: 0 0.75rem 0 0.625rem;\n }\n\n li:last-child a {\n padding-right: 0;\n }\n}\n.custom_widget_CustomFooter_footer-top-links_hp49n_257 {\n padding-left: 0;\n list-style: none;\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n flex-wrap: wrap;\n margin-bottom: 0.625rem;\n font-size: 1rem;\n\n @media screen and (max-width: 480px) {\n flex-direction: column;\n }\n\n @media screen and 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issues","moderationData":{"__ref":"ModerationData:moderation_data:248567"},"body":"Sorry this has taken so long to respond back to my original post. For those of you with the suggestions, here is what we did - we did pay to have the replacement part overnighted - it still took from Monday to Thursday for the part to come in and have it installed.
To have the part repaired would have taken 10 days per the service department manager. We don't expect any parts department to have every part in stock and worked with Camping World to get this done. What was our beef was that, as full-timers, there was no provision in the ESP policy for alternate accommodations. Our power supply was fried, so it was impossible to stay in the RV without running the generator non stop, alternating with running the engine since the house batteries were also affected. Scott, thank you for your offer. I will be taking advantage of it.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2013-06-23T18:20:33.000-07:00","lastPublishTime":"2013-06-23T18:20:33.000-07:00","metrics":{"__typename":"MessageMetrics","views":0},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"community:feyqc97479board:GetSupportAskQuestions/message:248556/message:248567","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"849","rawBody":"Sorry this has taken so long to respond back to my original post. For those of you with the suggestions, here is what we did - we did pay to have the replacement part overnighted - it still took from Monday to Thursday for the part to come in and have it installed.
To have the part repaired would have taken 10 days per the service department manager. We don't expect any parts department to have every part in stock and worked with Camping World to get this done. What was our beef was that, as full-timers, there was no provision in the ESP policy for alternate accommodations. Our power supply was fried, so it was impossible to stay in the RV without running the generator non stop, alternating with running the engine since the house batteries were also affected. Scott, thank you for your offer. I will be taking advantage of it.","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:248567_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:248566":{"__typename":"ModerationData","id":"moderation_data:248566","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:248566":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:248566","revisionNum":1,"uid":248566,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:GetSupportAskQuestions"},"parent":{"__ref":"ForumTopicMessage:message:248556"},"conversation":{"__ref":"Conversation:conversation:248556"},"subject":"Re: Full-timer unhappy with Extended warranty issues","moderationData":{"__ref":"ModerationData:moderation_data:248566"},"body":"In my earlier post about how long to order parts I should have added that I do have GS ESP and I am very happy with it. They have been very fair with me and when dealing with a shop that does not want to bother with a warranty company they have worked well with me there too sending me a check for my out of pocket beyond the deductible and exclusions.

I have not been in any situations except one where a part took longer than a couple of days. I need to add that I have paid the extra 20 bucks or so to ship overnight but that has been mostly Freightliner parts.

Anyway I am happy with them.

JimR","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2013-04-12T10:22:49.000-07:00","lastPublishTime":"2013-04-12T10:22:49.000-07:00","metrics":{"__typename":"MessageMetrics","views":0},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"community:feyqc97479board:GetSupportAskQuestions/message:248556/message:248566","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"631","rawBody":"In my earlier post about how long to order parts I should have added that I do have GS ESP and I am very happy with it. They have been very fair with me and when dealing with a shop that does not want to bother with a warranty company they have worked well with me there too sending me a check for my out of pocket beyond the deductible and exclusions.

I have not been in any situations except one where a part took longer than a couple of days. I need to add that I have paid the extra 20 bucks or so to ship overnight but that has been mostly Freightliner parts.

Anyway I am happy with them.

JimR","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:248566_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:390380":{"__typename":"User","id":"user:390380","uid":390380,"login":"Scott_Blanc","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2012-03-16T15:36:58.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.goodsam.com/t5/s/feyqc97479/m_assets/avatars/default/avatar-4.svg?time=1737155183000"},"rank":{"__ref":"Rank:rank:42"},"entityType":"USER","eventPath":"community:feyqc97479/user:390380"},"ModerationData:moderation_data:248565":{"__typename":"ModerationData","id":"moderation_data:248565","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:248565":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:390380"},"id":"message:248565","revisionNum":1,"uid":248565,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:GetSupportAskQuestions"},"parent":{"__ref":"ForumTopicMessage:message:248556"},"conversation":{"__ref":"Conversation:conversation:248556"},"subject":"Re: Full-timer unhappy with Extended warranty issues","moderationData":{"__ref":"ModerationData:moderation_data:248565"},"body":"Smittythebear,

I'm sorry to hear that the repair process would take so long to complete. I hope that you can understand that to keep our rates down, we will repair parts if possible before replacing them. If you had extra travel expense associted with this breakdown, I will be happy to reimburse you for them, just send the recepts to my attention.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2013-04-12T09:57:59.000-07:00","lastPublishTime":"2013-04-12T09:57:59.000-07:00","metrics":{"__typename":"MessageMetrics","views":0},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"community:feyqc97479board:GetSupportAskQuestions/message:248556/message:248565","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"361","rawBody":"Smittythebear,

I'm sorry to hear that the repair process would take so long to complete. I hope that you can understand that to keep our rates down, we will repair parts if possible before replacing them. If you had extra travel expense associted with this breakdown, I will be happy to reimburse you for them, just send the recepts to my attention.","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:248565_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:208655":{"__typename":"User","id":"user:208655","uid":208655,"login":"M_GO_BLUE1","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2001-01-29T11:24:11.000-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.goodsam.com/t5/s/feyqc97479/m_assets/avatars/default/avatar-9.svg?time=1737155183000"},"rank":{"__ref":"Rank:rank:42"},"entityType":"USER","eventPath":"community:feyqc97479/user:208655"},"ModerationData:moderation_data:248564":{"__typename":"ModerationData","id":"moderation_data:248564","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:248564":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:208655"},"id":"message:248564","revisionNum":1,"uid":248564,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:GetSupportAskQuestions"},"parent":{"__ref":"ForumTopicMessage:message:248556"},"conversation":{"__ref":"Conversation:conversation:248556"},"subject":"Re: Full-timer unhappy with Extended warranty issues","moderationData":{"__ref":"ModerationData:moderation_data:248564"},"body":"Such is the life of most extended warranties out there...","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"57","kudosSumWeight":0,"repliesCount":0,"postTime":"2013-04-12T08:54:10.000-07:00","lastPublishTime":"2013-04-12T08:54:10.000-07:00","metrics":{"__typename":"MessageMetrics","views":0},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"community:feyqc97479board:GetSupportAskQuestions/message:248556/message:248564","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"57","rawBody":"Such is the life of most extended warranties out there...","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:248564_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:15745":{"__typename":"User","id":"user:15745","uid":15745,"login":"Not_a_Clue","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2007-07-01T21:08:49.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.goodsam.com/t5/s/feyqc97479/m_assets/avatars/default/avatar-8.svg?time=1737155183000"},"rank":{"__ref":"Rank:rank:42"},"entityType":"USER","eventPath":"community:feyqc97479/user:15745"},"ModerationData:moderation_data:248563":{"__typename":"ModerationData","id":"moderation_data:248563","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:248563":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:15745"},"id":"message:248563","revisionNum":1,"uid":248563,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:GetSupportAskQuestions"},"parent":{"__ref":"ForumTopicMessage:message:248556"},"conversation":{"__ref":"Conversation:conversation:248556"},"subject":"Re: Full-timer unhappy with Extended warranty issues","moderationData":{"__ref":"ModerationData:moderation_data:248563"},"body":"I had some parts replaced under extended warranty, Western General, they were Power Gear parts, they told me it would be five to seven days, but they would cover the part. I opted to pay out of pocket to get it overnighted. If I were you that is what I would have done, especially if I was living in it. (Just my 2 cents).
I did this through my mobile mechanic.

Hope it all works out for you.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2013-04-12T08:43:31.000-07:00","lastPublishTime":"2013-04-12T08:43:31.000-07:00","metrics":{"__typename":"MessageMetrics","views":0},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"community:feyqc97479board:GetSupportAskQuestions/message:248556/message:248563","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"413","rawBody":"I had some parts replaced under extended warranty, Western General, they were Power Gear parts, they told me it would be five to seven days, but they would cover the part. I opted to pay out of pocket to get it overnighted. If I were you that is what I would have done, especially if I was living in it. (Just my 2 cents).
I did this through my mobile mechanic.

Hope it all works out for you.","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:248563_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"User:user:41495":{"__typename":"User","id":"user:41495","uid":41495,"login":"Good_Sam_Care_T","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2012-09-12T12:39:23.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.goodsam.com/t5/s/feyqc97479/m_assets/avatars/default/avatar-3.svg?time=1737155183000"},"rank":{"__ref":"Rank:rank:42"},"entityType":"USER","eventPath":"community:feyqc97479/user:41495"},"ModerationData:moderation_data:248562":{"__typename":"ModerationData","id":"moderation_data:248562","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:248562":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:41495"},"id":"message:248562","revisionNum":1,"uid":248562,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:GetSupportAskQuestions"},"parent":{"__ref":"ForumTopicMessage:message:248556"},"conversation":{"__ref":"Conversation:conversation:248556"},"subject":"Re: Full-timer unhappy with Extended warranty issues","moderationData":{"__ref":"ModerationData:moderation_data:248562"},"body":"Hello Smittythebear,

Thank you for your post. I do apologize for the trouble and frustration this has caused you. I have sent this over to the ESP Executive Team for further investigation.

Wes Robinson
Marcus' Rapid Response Team
goodsamcs@goodsamfamily.com","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2013-04-12T08:38:50.000-07:00","lastPublishTime":"2013-04-12T08:38:50.000-07:00","metrics":{"__typename":"MessageMetrics","views":0},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"community:feyqc97479board:GetSupportAskQuestions/message:248556/message:248562","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"291","rawBody":"Hello Smittythebear,

Thank you for your post. I do apologize for the trouble and frustration this has caused you. I have sent this over to the ESP Executive Team for further investigation.

Wes Robinson
Marcus' Rapid Response Team
goodsamcs@goodsamfamily.com","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:248562_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:161821":{"__typename":"User","id":"user:161821","uid":161821,"login":"Ron8877","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2006-03-20T07:25:07.000-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.goodsam.com/t5/s/feyqc97479/m_assets/avatars/default/avatar-10.svg?time=1737155183000"},"rank":{"__ref":"Rank:rank:42"},"entityType":"USER","eventPath":"community:feyqc97479/user:161821"},"ModerationData:moderation_data:248561":{"__typename":"ModerationData","id":"moderation_data:248561","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:248561":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:161821"},"id":"message:248561","revisionNum":1,"uid":248561,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:GetSupportAskQuestions"},"parent":{"__ref":"ForumTopicMessage:message:248556"},"conversation":{"__ref":"Conversation:conversation:248556"},"subject":"Re: Full-timer unhappy with Extended warranty issues","moderationData":{"__ref":"ModerationData:moderation_data:248561"},"body":"Let me compare this on the parts being ordered. When I had my plumbing business if I needed to order parts from the wholesaler the time frame was always 10 days and up. CW can't possibly have all the parts that they might need for any job in stock. Therefore the have to order the parts. The parts probably have to come from the manufacturer. They don't have people just sitting around just waiting and hoping that someone will order a part. It takes time to pull the part, pack the part, wait for the shipping company to come get the part, ship the part to where it is needed. This all takes time. Living full time in the rv doesn't make any of it happen faster.
Ron","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2013-04-12T06:35:53.000-07:00","lastPublishTime":"2013-04-12T06:35:53.000-07:00","metrics":{"__typename":"MessageMetrics","views":0},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"community:feyqc97479board:GetSupportAskQuestions/message:248556/message:248561","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"673","rawBody":"Let me compare this on the parts being ordered. When I had my plumbing business if I needed to order parts from the wholesaler the time frame was always 10 days and up. CW can't possibly have all the parts that they might need for any job in stock. Therefore the have to order the parts. The parts probably have to come from the manufacturer. They don't have people just sitting around just waiting and hoping that someone will order a part. It takes time to pull the part, pack the part, wait for the shipping company to come get the part, ship the part to where it is needed. This all takes time. Living full time in the rv doesn't make any of it happen faster.
Ron","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:248561_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:82853":{"__typename":"User","id":"user:82853","uid":82853,"login":"Larryzv7","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2007-04-27T21:30:28.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.goodsam.com/t5/s/feyqc97479/m_assets/avatars/default/avatar-4.svg?time=1737155183000"},"rank":{"__ref":"Rank:rank:42"},"entityType":"USER","eventPath":"community:feyqc97479/user:82853"},"ModerationData:moderation_data:248560":{"__typename":"ModerationData","id":"moderation_data:248560","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:248560":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:82853"},"id":"message:248560","revisionNum":1,"uid":248560,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:GetSupportAskQuestions"},"parent":{"__ref":"ForumTopicMessage:message:248556"},"conversation":{"__ref":"Conversation:conversation:248556"},"subject":"Re: Full-timer unhappy with Extended warranty issues","moderationData":{"__ref":"ModerationData:moderation_data:248560"},"body":"It is very disappointing to read about all the trouble folks are having with the GSESP. I have a 2012 Heartland 5th Wheel and my manufactures warranty runs out next month; so I went to the Good Sam website and got a quote on their Extended Service Plan.

I have not purchased it yet, thought I’d read some reviews first, and what I’m finding here as well on other websites says that I probably will not purchase it. Better as someone suggested just to put the money in a savings account, and learn how to fix a lot of the issues myself. After all, as a full-timer, this rig is my home and when I had a house I did not call a repair person every time something stopped working.

Although I must say that it is good to see someone from Good Sam/Camping World responding to these posts and in most cases saying that they can remedy a lot of the problems people are having.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2013-04-12T03:27:44.000-07:00","lastPublishTime":"2013-04-12T03:27:44.000-07:00","metrics":{"__typename":"MessageMetrics","views":0},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"community:feyqc97479board:GetSupportAskQuestions/message:248556/message:248560","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"890","rawBody":"It is very disappointing to read about all the trouble folks are having with the GSESP. I have a 2012 Heartland 5th Wheel and my manufactures warranty runs out next month; so I went to the Good Sam website and got a quote on their Extended Service Plan.

I have not purchased it yet, thought I’d read some reviews first, and what I’m finding here as well on other websites says that I probably will not purchase it. Better as someone suggested just to put the money in a savings account, and learn how to fix a lot of the issues myself. After all, as a full-timer, this rig is my home and when I had a house I did not call a repair person every time something stopped working.

Although I must say that it is good to see someone from Good Sam/Camping World responding to these posts and in most cases saying that they can remedy a lot of the problems people are having.","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:248560_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:248559":{"__typename":"ModerationData","id":"moderation_data:248559","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:248559":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:248559","revisionNum":1,"uid":248559,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:GetSupportAskQuestions"},"parent":{"__ref":"ForumTopicMessage:message:248556"},"conversation":{"__ref":"Conversation:conversation:248556"},"subject":"Re: Full-timer unhappy with Extended warranty issues","moderationData":{"__ref":"ModerationData:moderation_data:248559"},"body":"Hi

I do not really understand why it takes so long to get a part unless there is a long paper trail like the tech places the order then the order person looks at it then needs to re-confirm the order with the tech who now is on days off for two days. After that the tech gets it back to the order person who now has the OK about the part from the tech but now needs to get the OK to order from the parts manager who is on days off and and......................................:?:?

Anyway the last parts I ordered from all over the USA in the past week have been delivered for my PM on my MH. Three days US mail from Gaffney SC to California. Anyway my 2¢

JimR","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2013-04-11T22:45:37.000-07:00","lastPublishTime":"2013-04-11T22:45:37.000-07:00","metrics":{"__typename":"MessageMetrics","views":0},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"community:feyqc97479board:GetSupportAskQuestions/message:248556/message:248559","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"readOnly":false,"editFrozen":false,"body@stringLength":"692","rawBody":"Hi

I do not really understand why it takes so long to get a part unless there is a long paper trail like the tech places the order then the order person looks at it then needs to re-confirm the order with the tech who now is on days off for two days. After that the tech gets it back to the order person who now has the OK about the part from the tech but now needs to get the OK to order from the parts manager who is on days off and and......................................:?:?

Anyway the last parts I ordered from all over the USA in the past week have been delivered for my PM on my MH. Three days US mail from Gaffney SC to California. Anyway my 2¢

JimR","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:248559_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"User:user:230721":{"__typename":"User","id":"user:230721","uid":230721,"login":"301TBS","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2011-12-02T06:45:08.000-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.goodsam.com/t5/s/feyqc97479/m_assets/avatars/default/avatar-9.svg?time=1737155183000"},"rank":{"__ref":"Rank:rank:42"},"entityType":"USER","eventPath":"community:feyqc97479/user:230721"},"ModerationData:moderation_data:248558":{"__typename":"ModerationData","id":"moderation_data:248558","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:248558":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:230721"},"id":"message:248558","revisionNum":1,"uid":248558,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:GetSupportAskQuestions"},"parent":{"__ref":"ForumTopicMessage:message:248556"},"conversation":{"__ref":"Conversation:conversation:248556"},"subject":"Re: Full-timer unhappy with Extended warranty issues","moderationData":{"__ref":"ModerationData:moderation_data:248558"},"body":"I would put the money in a seperate account, let it grow untill you need a repair. Remember they are at it to make money, or they wouldn't do it.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"145","kudosSumWeight":0,"repliesCount":0,"postTime":"2013-04-11T13:36:21.000-07:00","lastPublishTime":"2013-04-11T13:36:21.000-07:00","metrics":{"__typename":"MessageMetrics","views":0},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"community:feyqc97479board:GetSupportAskQuestions/message:248556/message:248558","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"145","rawBody":"I would put the money in a seperate account, let it grow untill you need a repair. 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