I want to provide more detail on the timing of the conversion of our current credit cards from Barclays to Comenity Bank on August 31, 2014. Unfortunately, the exact date of the transition was determined by Bank schedules. Since we were aware that it was a Holiday weekend and many of our cardholders would likely be traveling, we worked with both banks to ensure that there would be zero down time during the transition. This means that your current Barclays card will work until August 31st and you will be able to activate your new card on August 31st. To eliminate the possible gap in service during the transition it was critical that the timing of the deactivation of the old accounts and the activation of the new accounts be timed very closely. We have also worked with both Banks to ensure that any charges that are made on your Barclays account after it is deactivated will be processed through September 1st to provide more flexibility if needed.
Our goal is to not have any interruption in service and to minimize any inconvenience this may cause our cardholders. We appreciate your patience and understanding.