Good Sam ESP through CW or direct with GS?
Hi, I'm a bit perplexed here. We just finished trading in our MH for another used MH. The CW business manager is trying to sell me their version of the ESP. The GS rep is trying to sell me t...
Forum Discussion
justme,
I don't have any specifics in this particular claim, but generally when I've looked into delays in getting approvals through our claims administrator, I find that the repair facility (mobile repair service in this case)can't provide the administrator with everything that they need to approve the claim. Usually it is the final prices on back-ordered parts. We have no motivation to drag approvals out, it just creates customer service issues and drives up our costs of handling a claim.
This is a good example of why we recommend that you call us first to see if we can find a Preferred Provider in your area with the expertise to handle your particular mechanical problem. The repair facilities on our Preferred Provider database are all familiar with how to process a claim with us and these types of delays are eliminated.
I don't have any specifics in this particular claim, but generally when I've looked into delays in getting approvals through our claims administrator, I find that the repair facility (mobile repair service in this case)can't provide the administrator with everything that they need to approve the claim. Usually it is the final prices on back-ordered parts. We have no motivation to drag approvals out, it just creates customer service issues and drives up our costs of handling a claim.
This is a good example of why we recommend that you call us first to see if we can find a Preferred Provider in your area with the expertise to handle your particular mechanical problem. The repair facilities on our Preferred Provider database are all familiar with how to process a claim with us and these types of delays are eliminated.
