Good Sam Extended Warranty Problem
In Sept of 2012, I purchased a RV Cover for my Class A motor home. I purchased the extended warranty also at the same time for an additional $90. The Camping World where I purchased the RV Cover is ...
Forum Discussion
Scott,
Thanks for your assistance. The supervisor did call me and related that everything should be fixed and in place by today (May 1st).
No Room Service...With what you said, I do not believe you have the extended service contract as I do. I paid extra for it and was using this extended coverage to replace the cover. I do not think you have this coverage with GS. Your coverage will probably be with the manufacturers guarantee. Good Luck with that.
2chiefsRus...as you, I think he just mis-typed my name. All my conversations with GS, they have it correct.
Just to update all that read this post...All at GS have tried to help me get this exchange done. It just appears that no one that answers the phone at the extended warrant can make any changes to the system. If the computer does not like what was entered, it rejects the entire process. The vicious circle just starts up again. They just do not have the power or knowledge to get it entered. I made this post because of the frustration I was having with the system. It was unfortunate that I had to get way up the food chain to get the help I needed. I will probably purchase the extended cover again. Of course I will be very selective when I make that choice to purchase.
Thanks for your assistance. The supervisor did call me and related that everything should be fixed and in place by today (May 1st).
No Room Service...With what you said, I do not believe you have the extended service contract as I do. I paid extra for it and was using this extended coverage to replace the cover. I do not think you have this coverage with GS. Your coverage will probably be with the manufacturers guarantee. Good Luck with that.
2chiefsRus...as you, I think he just mis-typed my name. All my conversations with GS, they have it correct.
Just to update all that read this post...All at GS have tried to help me get this exchange done. It just appears that no one that answers the phone at the extended warrant can make any changes to the system. If the computer does not like what was entered, it rejects the entire process. The vicious circle just starts up again. They just do not have the power or knowledge to get it entered. I made this post because of the frustration I was having with the system. It was unfortunate that I had to get way up the food chain to get the help I needed. I will probably purchase the extended cover again. Of course I will be very selective when I make that choice to purchase.
