pitch wrote:
I would not consider wiring a spare tire bracket up to be a repair. If you do please call me when you have a problem, I can repair most anything if that is acceptable to you.
Say you break a spring hanger on your tt, the Dispatched service technician wires or chains it into place so your rig can be moved from the highway.
Is that a repair that should be charged for separately or is that something that is included in the charge for recovery service?
Sure, that's fine, you can be on the phone trying to describe to the dispatcher what you think is the problem and advising them how it should be handled, what the cost (or lack of) is going to be, and how your level of scheduling is going to be fulfilled. You will also be waiting a little longer for a service person to appear and, in the end, that person will handle it all as he's been instructed.
Your example falls under Safety in Towing and is not a repair nor would it be billed as one. There are few towing companies that would risk towing the trailer, wheels down, with a broken shackle, BTW. They have other equipment for that situation.
I have some empathy for the MH owner because his fix to get going again was minor but it doesn't dissolve the contract of his assistance agreement. IMO, part of RV'ing is preparation and that could involve having the proper tools or gear for a simple repair or having a RAA that covers those repairs.
My feeling is that this first event is only the tip-of-the-iceberg for the OP and his 13 yr. old MH.
