Forum Discussion
kratedisease
Jul 07, 2013Explorer
Yes, members "Pitch" and "2edgesword" fully under stood my post
1st issue is how Good Sam took so much longer
2nd issue is that from my many past experiences with Mapfre Road America which is my automotive and motorcycle road side assist, they try to help in any way they can to try to see if they can fix the problem ( as long as it very minor) to get you back on the road BEFORE they try to tow .
Older Ford chassis F53 like my 2000 Hurricane have a fuel shut off switch in case of impact that shuts off the Fuel pump. The same switch triggered on my 2001 Lincoln Navigator years ago and when I called Mapfre Road America, the tow driver showed up and showed me where the reset button is and just reset it.....he did not tell me that was a repair.
Like member "Pitch" said.... I needed to get back on the road ASAP. I am NOT retired but just on vacay...
By the way I posted the same thread on Irv2.com and many people posted replys that they were also unhappy with Good Sam , and overwhelmingly reccomended Coach Net Road side assist with rave reviews.
I clearly understand what a repair is. If my fan belt breaks or a hose pops I understand it is a repair.
But I just needed Good Sam to take off the spare off the frame so I MYSELF could tie up the spare frame with even a old shirt so I could be on my way.
1st issue is how Good Sam took so much longer
2nd issue is that from my many past experiences with Mapfre Road America which is my automotive and motorcycle road side assist, they try to help in any way they can to try to see if they can fix the problem ( as long as it very minor) to get you back on the road BEFORE they try to tow .
Older Ford chassis F53 like my 2000 Hurricane have a fuel shut off switch in case of impact that shuts off the Fuel pump. The same switch triggered on my 2001 Lincoln Navigator years ago and when I called Mapfre Road America, the tow driver showed up and showed me where the reset button is and just reset it.....he did not tell me that was a repair.
Like member "Pitch" said.... I needed to get back on the road ASAP. I am NOT retired but just on vacay...
By the way I posted the same thread on Irv2.com and many people posted replys that they were also unhappy with Good Sam , and overwhelmingly reccomended Coach Net Road side assist with rave reviews.
I clearly understand what a repair is. If my fan belt breaks or a hose pops I understand it is a repair.
But I just needed Good Sam to take off the spare off the frame so I MYSELF could tie up the spare frame with even a old shirt so I could be on my way.
About Customer Support
Our Customer Service team is available to assist you any time between 6am-10pm MST. Ask a question about your account, recent order, and more.2,662 PostsLatest Activity: Nov 14, 2023