Forum Discussion

JR51's avatar
JR51
Explorer
Jun 26, 2020

Good Sam or Good Scam?

Marcus,
Whats up with your roadside assistance program? Had it a couple years ago and no problems. Renewed policy in May and on May 29 received email you were waiting on payment processing and I would recieve a link to download card and member brochure. Well my friend here it is almost 1 month later and no reply. Not a good start. Now I'm reading you dont insure rv's unless I upgrade to platinum plan which was not listed anywhere that I could see. Also my premium would be automatically renewed which I not not approve. All in all a very bad omen as to what would take place if I ever needed emergency service.
I am giving you a chance to answer my concerns and IF you do we'll then see how it goes from there
Roadside Assistance

10 Replies

  • Good_Sam_Care_T's avatar
    Good_Sam_Care_T
    Explorer II
    Jun 29, 2020
    Hello,

    I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

    Thank you,
    Ella
    Good Sam Care Team
  • Edd505's avatar
    Edd505
    Explorer
    Jun 27, 2020
    ferndaleflyer wrote:
    I chucked GS awhile back because the service in general has gone down hill. A road service for a flat tire cost my friend over $700 because although he had paid they claimed he hadn't "registered". So I went in and checked and much of what they used to offer was gone. I went with Coach Net and have used it once for a lock out and they were right on time.


    Smart! Been with Coachnet 6 years plus and top notch service. GS is for the new guys don't know better.
  • GSRoadsideAssis's avatar
    GSRoadsideAssis
    Explorer
    Jun 26, 2020
    Hi JR51,

    Just go to:

    https://www.goodsamroadside.com/

    Sign in, click on Membership Card and print your membership cards from there.

    Have a great day,

    David
    Good Sam
  • ferndaleflyer's avatar
    ferndaleflyer
    Explorer III
    Jun 26, 2020
    I chucked GS awhile back because the service in general has gone down hill. A road service for a flat tire cost my friend over $700 because although he had paid they claimed he hadn't "registered". So I went in and checked and much of what they used to offer was gone. I went with Coach Net and have used it once for a lock out and they were right on time.
  • Lwiddis's avatar
    Lwiddis
    Explorer II
    Jun 26, 2020
    AAA hasn't looked at my plastic card in the last couple of years when I've need assistance but they are still provided.
  • MDKMDK's avatar
    MDKMDK
    Explorer
    Jun 26, 2020
    GSRoadsideAssistance wrote:
    Hello JR51,

    Thanks for your response. The cards are now digital. I'd be happy to email them to you if you'd like to the email address that we have on file. Please advise either here or in a PM.

    Thanks and Happy Friday!

    David
    Good Sam


    No more plastic cards?
    Where, in my renewal documents email, are they actually located?
    Are they included as attachments?
    Now you've got me confused, too.
  • GSRoadsideAssis's avatar
    GSRoadsideAssis
    Explorer
    Jun 26, 2020
    Hello JR51,

    Thanks for your response. The cards are now digital. I'd be happy to email them to you if you'd like to the email address that we have on file. Please advise either here or in a PM.

    Thanks and Happy Friday!

    David
    Good Sam
  • MDKMDK's avatar
    MDKMDK
    Explorer
    Jun 26, 2020
    Click the "Roadside Assistance" link at the top of this page.
    Then click "Find a Plan" link near the top of the newly opened page.
    Select whichever plan you want from the drop down, and it will tell you what's covered and what's not.
    The towables versus motorized coverage change happened a while ago.

    I renewed 2 weeks ago for 5 years, and am still waiting for the new plastic membership cards.
    I'm trying to be patient. If they're a no show in another 2 weeks, I'll follow up then.

    Good luck with your other questions.

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