Good Sam Park Designation

I thought for an RV Park to become a "Good Sam" (GS) facility it had to meet some sort of acceptable standards that would lead to a good experience for GS member's like me when staying at a GS listed facility. In that vane I would like you to consider your listing of Pikes Peak RV Park in Manitou Springs, CO. The park has new ownership, they do not respond to guest request (at least mine anyway}, the person at the front desk responded with "I don't have the authority to do that", or I will ask the owner on at least three occasions during my stay. The spaces are the most crowed I have experience in my 2 1/2 years of RV'ing, and we have been on many trips with multiple stays. For your reference my wife and I stayed at Pikes Peak park twice before while visiting my daughter and grand daughter. Under the old ownership the park was nice with sufficient room to park your trailer, and a separate place to park your tow vehicle. Now however, under the new ownership the place has become a camper's nightmare. It's over crowded, staffed with people with NO authority to do anything but take your money, and the management is unresponsive to messages left on their phone system. This should not be a "Good Sam" RV listed camp site. Thank you for your time. Ralph Smith