Good Sam Roadside assistance not so good!

Not to be argumentative, I have question about the OP's situation. I have GSRA also so I want to know.

Why would a person pay for a road call mechanic to come out and pay for all his time rather than be towed for free?

I have seen several posts this year referring to the same thing and wonder if GSRA would refuse to tow you because it could be fixed on the location of the breakdown? Thus saving them the tow bill but shifting most of the cost to the member. If that is the case you would be better of to put the annual fee in the bank and handle your roadside problems yourself.

Or just tell GSRA that your RV is broken and you don't know why?

X2, If the tow driver can't fix your vehicle at the location where you are broke down, then the tow driver should tow the RV to the RV shop mechanic!!!! Why should I pay for the mechanic while he/she drives out to my RV. He is not working on my RV while he is driving::(:(:(

I would like to believe that this experience was an anomaly and was the result of a "Critical Processing error" by a GS service representative who lacked competent training and/or was just lazy and should be fired yesterday!!!!
My experience with GS has been positive for 23 years with only 1 incident when a poorly trained representative suggested I could chain up my broken trailer spring with a rope and drive it 30 miles to a repair shop.:( She said that she could find a RV shop who would have the spring I needed for my specific trailer on a SUNDAY morning and then I could install it while pulled along side of the road. I said "call me back in 15 min. and let me know if you can find the rear spring". She called back and said she could not find the spring!!!!!! and that most of the RV stores were closed on Sun.:):):)
On a positive note, a GS tow truck took 1 1/2 hrs to get to our location due to a high number of service calls. I called GS and complained. GS called me back and apologized and sent me a $25 credit card for diesel fuel as a token of their customer service.

Not to be argumentative, I have question about the OP's situation. I have GSRA also so I want to know.

Why would a person pay for a road call mechanic to come out and pay for all his time rather than be towed for free?

I have seen several posts this year referring to the same thing and wonder if GSRA would refuse to tow you because it could be fixed on the location of the breakdown? Thus saving them the tow bill but shifting most of the cost to the member. If that is the case you would be better of to put the annual fee in the bank and handle your roadside problems yourself.

Or just tell GSRA that your RV is broken and you don't know why?

If these are the changes Marcus is bringing to GS he will run it into the ground like he did CW. :h

This is a great reminder on how everyone should carry a spare serpentine belt and realize how easy it is to install one.
Properly equipped its about a 15 minute job.

Sorry to hear that. GS ERS has been good for me over the years.