Forum Discussion
Campfire_Time
Dec 09, 2015Explorer
TinyoneRV wrote:
Campfire Guy,
A GS representative has offered his assistance, but your are correct when you say he does not accept private messages. However, when I look at the Roadside Assistance offerings, the Platinum + with up to 100 miles of towing to a location of your choice is clearly presented. If I wanted the coverage I'd at least take up the offer to chat (when he allows receipt of your message.
Please show me the link. Their site is messed up, they show brochures but don't actually offer RV Platimum+ anymore on the signup page. As I said got a PM some time ago from another GSRA rep that specifically addressed that and confirmed what I thought. Now someone is trying to tell me something different? This is why I quit AAA, they were just as disorganized and no two people could tell me the same thing, which ended up costing me $500.
RoadsideGuy wrote:
Apologies Campfire Time - I located an incorrect setting in my account on this forum. Feel free to contact me now if you wish - my offer stands.
Thanks again
See my answer above. I'm being told 2 different things by GSRA reps. Any reason you can't share this publicly? I'm just looking for straight answers. You either do or don't offer RV Platinum+, and if you do, why isn't on the web site any longer?
Look, bottom line is that when my renewal comes due next August and I'm offered the same thing for a reasonable price increase, I'll renew. If the price increase is too high or I'm not offered the same package, I simply won't renew. Nothing to negotiate. That's all I have to say on this now.
EDIT: I just wanted to say that I appreciate that you want to help me out. So don't think I'm simply blowing you off. It's just that I'm starting to see the same kinds of answers and disconnects I saw with another road club and I don't wish to get aggravated over it.
About Customer Support
Our Customer Service team is available to assist you any time between 6am-10pm MST. Ask a question about your account, recent order, and more.2,662 PostsLatest Activity: Nov 14, 2023