Good Sam Roadside Assistance Price Increase

Good Sam Care Team wrote:
Good Evening Cajunco, I am sorry you have not had the best Roadside experience today. I would like to have our executive department do some investigating into your issues. Can you send us a private message with your contact information and I will forward that to our executive desk.

Thank You...Rudy, Good Sam Response Team.

Hi Rudy,
I've already talk to your executive desk and I'm not interested in renewing my Good Sam Roadside Assistance. I have high blood pressure I don't feel like going thought talking to your executive desk again..

Improve your service..

Good Evening Cajunco, I am sorry you have not had the best Roadside experience today. I would like to have our executive department do some investigating into your issues. Can you send us a private message with your contact information and I will forward that to our executive desk.

Thank You...Rudy, Good Sam Response Team.

I have never had worst service then with Good Sam roadside assistance.
They say they have a network of RV tow companies that are capable of towing RVs BUT THEY DO NOT. all they have is a computer with Google to find a tow company,
That's why it takes so long for you to get there road service (tow)
It really is sad that you have to pay this type of money For there service. When you're parked on the side of the hwy with your RV in a dangerous situation and your having to do there job is very sad.
And what makes it even more sad I live in Denver Colorado where their home office is located.

Trust me when looking for roadside assistance for your motorhome look elsewhere!!

Thank you jake2250 for your post. We do offer a discounted "introductory price" for the first year of membership as you mentioned. After that we revert back to our regular price - most other plans either limit your benefits (like the towing limit you mention) or offer similar benefits for a higher price than us. Consumer Reports recently ranked us the highest RV roadside assistance program in the US. Thanks again for your post.

Darren White
Senior Director Operations
Good Sam Roadside

It occurred to me that Good Sam (as well as other roadside assistance programs) may well be shooting themselves in the foot with their price increases. People like myself, that have never had the misfortune to actually require the services of either AAA or Good Sam in 40 years may decide to take their chances and forego a plan altogether... leaving Good Sam's ranks filled solely with people that frequently require assistance. Invariably, this would eventually lead to a death spiral as the company feels the need to further increase their prices.

I tried the introductory price of $79 for a year, never had to use it, new price for this year was $129. I saved $10 and went back to AAA Platinum that includes RV towing up to 200 miles.
Giving the kids AAA basic as Christmas presents. After reading the stories of bad service and other things, I can say I tried it, and am glad AAA offers RV road side in my area!

Thank you Campfire Time for your reply. I wanted to clarify a couple of items - we have not dropped Platinum+ coverage as you suggest, and the price for renewal you mentioned is not the current price for Platinum coverage. I would like to ensure your membership level is correct - in order to do so, could you please send me a private message via the forum with your membership information?

Thanks in advance for your help with this.

Darren White
Senior Director Operations
Good Sam Roadside

They also dropped Platinum+ which has/had a 100 mile tow where ever you want to go. This is the reason I joined. No way am I paying 219.95 for less coverage than I have with Platinum+. GSRA already lost me as a customer next year as I will not be renewing with them.

Even the $79.99 plan is going up $33 on renewal.
Coach Net looking better all the time.

I downloaded the Roadside app for my iPhone 6.
I can't input my RV info.
It saves everything until I tap "Engine Manufacturer"
Then it closes the app. Over and Over it does that. :M

I was able to save my car info with no problem.

That may explain why it only had 2 * for a app. :(

CoachNet raised this year too...by changing to "new" plans...stuck with them though, based on prior service. :) :)