Thank you for the post, isa. My name is Frank and I am a member of the Good Sam Roadside Assistance Headquarters Team. I would like the opportunity to speak with you concerning your complaint. Please send me a private message providing your Good Sam Roadside Assistance membership number and contact information, telephone number and e-mail. I will contact you, and I look forward to speaking with you. Additionally, I would like to suggest other sources which can address your questions in detail: (1) Member Benefit Brochures and FAQs available at goodsamroadside.com, (2) E-mail contact with a Member Services Agent available at goodsamroadside.com, and (3) Member Services Agents available 24 hours daily, 7 days a week at 1-800-601-2850.
Thank you for your membership.
Frank