GOOD SAM ROADSIDE ASSISTANCE
On June 12th I called for help as my large slide would not retract. GSRA sent out someone who had no clue how to get my slide to retract and finally after 2.5 hours calling rv service department. ...
Forum Discussion
I had the slide topper jam and break off on my slide while in a rest area on Sunday. I needed help to get the 12 foot roller and topper off the slide so I could retract the slide and continue. I wasn't concerned with a repair, just get it off. I have had GS for 13 years and used it once 12 years ago. When I called GS, I spent 20 minutes going over my account and especially where I was. She finally said "hold while I consult my RV technician" She came back in a minute to say I needed a mobile RV mechanic, which I told her in the beginning. Then she said "of course this is Sunday and Father's Day. We don't have any mobile technicians that work week ends. If you call back Monday we'll be glad to schedule an appointment for you then" So much for 24/7 service. Through the kindness of strangers we were able to get the topper off and we could continue.
