Forum Discussion
jetartessales
Jul 31, 2013Explorer
Zach:
And. . .thank you for your response as well.
Yes, Rachel did place a call to me on the date you reference. However, she left only a voice mail (still available) stating who she was and the intent of her call. She left no telephone number or email to which I could respond and follow up. As for GSRA not meeting my expectations, well, yes, they did not. The specific expectation was that of "listening" to what I was saying. The CS on the phone hammered the point that if I did not agree to purchase a tire, there would be no assistance.
Frankly, the readers/members have I am sure, endured enough of this rhetorical exchange of "what has and has not happened" resulting in no resolve. Given we spend in excess of 8k per annum in our motor home, our peace of mind lies with the knowledge we have the right company supporting us should we need assistance. As of today, I do not have that comfort level.
Sincerely,
Eric Clapp
North Port, Florida
And. . .thank you for your response as well.
Yes, Rachel did place a call to me on the date you reference. However, she left only a voice mail (still available) stating who she was and the intent of her call. She left no telephone number or email to which I could respond and follow up. As for GSRA not meeting my expectations, well, yes, they did not. The specific expectation was that of "listening" to what I was saying. The CS on the phone hammered the point that if I did not agree to purchase a tire, there would be no assistance.
Frankly, the readers/members have I am sure, endured enough of this rhetorical exchange of "what has and has not happened" resulting in no resolve. Given we spend in excess of 8k per annum in our motor home, our peace of mind lies with the knowledge we have the right company supporting us should we need assistance. As of today, I do not have that comfort level.
Sincerely,
Eric Clapp
North Port, Florida
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