Forum Discussion

KID2TEXAS's avatar
KID2TEXAS
Explorer
Jun 18, 2016

Good Sam Roadside had me waiting in this hot weather

My main question is there any service out there that is known for great service? Well had to use my good sams roadside for the first time today on my F250,I leave in the Memphis area so its not like i...
Roadside Assistance
rockhillmanor's avatar
rockhillmanor
Explorer II
Jun 18, 2016
Yup. It's NOT Good Sam's fault.
They just hook you up with a 'contracted tow service' that is 'close to your location'. Which they did in a timely manner.

If you broke down and YOU called a tow service 'directly' yourself you WOULD be still be put on a wait list too. The tow/repair company services their customers "as the calls come" in based on location, need etc.

Good Sam members are not special simply because you belong to GS, where they would drop everything and run to help them first. :W

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