Forum Discussion
RandACampin
Aug 09, 2016Explorer II
Ranger Smith wrote:RoadsideGuy wrote:
Hello Sundance07 - Thank you for your message. I apologize for the experience you have had, and would like to resolve for you. Can you send me a private message with the best number to contact you please?
Thanks in advance.
Another . . . After the fact resolution. Seems that is all they are good at is apologizing for screwing up.
Some companies won't even do that. The fact that they will respond via this forum and own up to the mistake, and make the customer happy is what is important.
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