Good Sam Service or LACK OF (Resolved)
Well folks just to let you know what a horrible experience we had with Good Sam Road Side Assistance. In June we were travelling from Banff, Alberta, Canada to Kelowna, British Columbia. We were ap...
Forum Discussion
Sundance07 wrote:They paid you your money so the look better here. Still horrible service that happens over and over. Should have never happened in the first place.
It is indeed unfortunate that one has to rattle a few cages to get people to attend to the business of customer service.
My issue was resolved today by Good Sam Roadside Assistance cutting me a check for the difference in what I paid for the tow and what I actually received.
Also, all my concerns regarding the tire company not receiving full payment for services rendered, the 12 hr wait for a tow that I had to call for, and to keep things brief, several other issues with this situation were noted by Darren J White who assured us that it will not happen again.
All I can ask for is I hope they can learn from their mistakes.
