Thanks Austin,
For as far as I got, I was satisfied with the people I talked to and the service.
My contact person sent the form quickly and was very clear on what the doctor's note needed to say
When I called back for clarification, the person answering tried to connect me to the same person who was my initial contact. As I only needed some clarification, this was not necessary and the person answered my questions just fine. But having this primary contact point would have been very beneficial if I had ended up needing the service.
I think it is understandable that pickup would not be immediate, and they did say "up to 10 days" as the maximum. It was going to take me a day or so to get the doctor's letter and forms done.
In a different campground with more flexibility, this would not have been as much an issue. And I'm sure I could have found other motorhome owners there who would have helped.
The biggest issue I had is that it was so hard to find out and understand what coverage is included in medical assist insurance policies. Most only cover assistance after hospitalization and you need special assistance getting home. There are a few very expensive ones that will fly you home to be treated, but most expect you to be treated at the nearest hospital.
Again, I did not have an issue with GS Travel Assist, and I felt better once I had contacted them and started to see I had help.
I just wanted to share what I learned since I too was unable to find any one with personal experience, and to share some things that you need to consider when using it.