Forum Discussion

oilcan4's avatar
oilcan4
Explorer
Jun 30, 2022

Comenity Good Sam Visa

For the last three days we have been unable to access our Comenity/Good Sam Visa account on line or through there phone number on the back of the card. They say sorry for the disruption please call back at a later date. What's up with that Marcus???????? Has anyone else had this issue? Happy Fourth of July to everyone safe travels.
  • I think this is a situation caused by a big access error, maybe it will recover in a few days. If you really want to apply for a visa, you can contact sam's support at this address ***Link Removed***
  • Statement on Comenity (Good Sam) page:
    We know the recent system outage has been frustrating and we will work to ensure a fair resolution for impacted customers. We’re waiving late fees for customers whose payment due date fell on June 27 or 28, 2022. Those customers’ inability to make a payment will not affect their credit score. You can now check your balance and make a payment online using EasyPay, or by calling the number on the back of your card or on your statement. Until we restore full service, we will not charge a pay-by-phone fee when you make a payment with one of our representatives.

    I was able to log in at this time
  • Community Alumni's avatar
    Community Alumni
    Goggle Comenity it is having connectivity issues

    JimR

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