Good Sam Visa Card & Comenity Bank

Scott... not providing the answer to the question is standard procedure here on any of these "ask Marcus" forums. I guess when a problem is on a public forum, GS feels the answer is personal. Since it's their forum, it's their rules.

Ron

Why not discuss the problems right here for all to see.
Assuming things are to be corrected, it could only be good rep right?

Hi Gerry,
I apologize for not connecting your post with my communication with your wife, Jamie. I have an answer for her on her question about Microsoft Money and will reach out to her today.

I'll ensure that Marcus receives your feedback.

Thank you,
Robyn

hummm... I haven't experienced any problems with mine. Can you elaborate a little on what your huge hassle has been?

Thanks

Ron

Thanks, Robyn. You and my wife have already been in touch by phone and email and I think you're as frustrated by the whole Comenity switch as many customers have been.

I was just making the point that this the perfect situation that calls for Marcus Lemonis' personal attention to effect change the way he does with his The Profit partner companies.

We hope for some improvement but we're currently shopping the Good Sam Visa's replacement just in case.

Please pass that on to Marcus Lemonis.

Thanks,

Hello Mr. Egan,
I apologize for any issues you've encountered with your new Good Sam Camping World Visa. Please send me a private message with your contact information so I can address your concerns and work on a resolution.

Sincerely,
Robyn Barnes