Thank you for your post RVToadless. Please send me a private message with your member number and contact information if you would like to discuss your experience and clarify the questions you have.
There is no hospitalization requirement for the Return of RV/Vehicle benefit. We will arrange and pay for the return of your RV or vehicle if you become unable to drive it due to an unexpected illness or injury. The only requirement is that a medical professional documents that you are unable to drive due to the injury or illness. If you were told otherwise, I'd like to resolve this as soon as possible.
Regards,
Austin