lostscout wrote:
I just got off the phone with Good Sam. I have been trying now for a number of weeks to use the Trip Planer (not my first time) as it is not functioning in many areas. I was advised that back in January they revamped the program and have had many problems ever since. I asked when will it be fixed - answer unknown. Will Good Sam let me know when its fixed - answer no. I asked best guess as to when it might be fixed - answer unknown. Asked Good Sam what were its users to do - answer log on every day and maybe it will get fixed. Whow what a reply. I have been a member for over 37 years and I can't even get a reply when its fixed. I leaving in two weeks for over a 4,000+ mile trip and can't get answers from Good Sam. Realy very poor service.
What kind of issues are you having? There may be some on this forum who may be able to help, then again, others will just post "stupid comments".