Forum Discussion

Keithk3628's avatar
Keithk3628
Explorer
Jan 16, 2019

Good Sam Trip Planner almost unusable.

I am having a lot of issues with the GS trip planner, is any one else having issues.


Issues like click on campground to add to trip and nothing happens, click on campgrounds to find campgrounds in the area and none show up, unable to add to a trip. Just a big pain in the ___ to use right now. I have never had issues this bad before, and if I did a reboot or close window and get back in or sign back in always fix'd.

Thanks for any help.

Keith
  • Yes, just tried the planner again, upon logging in the trip did not show up, I logged out/in again and the trip still didn't show, then I loaded a different trip and then back to the current and now it showed.

    I was then able to get campgrounds to show on the map, but it would not add any to my current trip, I have never had this much trouble with the planner.

    I am using a Mac laptop with safari, I tried RV Trip Wizard demo earlier and am thinking of purchasing it for a year, too bad the Good Sam planner has been pretty good for a year but just frustrates me now.

    I'll wait on the Team for any suggestion, Thanks for the help.

    Keith
  • Could it be a browser issue? I use Firefox a lot but it has issues with some websites such as Costco. Reviews don't show, but they do if I use Opera. Changing browsers might be worth a try.
  • Hello Keithk3628,

    Thank you for your time and contacting Good Sam, are you still having issues with the trip planner? Please let us know if you are still experiencing problems. I was able to use this application without any issues today.

    Thank you,
    Ella
    Good Sam Care Team
  • It is working for me on a MacBook pro using Safari. When I tried to enter, it would not go to the map. I logged off then back on. I was able to add stops and campgrounds.

    I have used this planner for years as we use the RVND 7735 Goodsam Rand McNally GPS. Once the trip is planned online, I just download it to the GPS.

    I have had issues in the past, but logging off or clearing cookies seems to work.

    Ken
  • 185EZ wrote:
    why would anyone even use good sam?


    Is there a better alternative trip planner application????

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