Good Sams ERS=Ridiculous!!!!

wbwood wrote:

trailertrashX2 wrote:

wbwood wrote:
It is cheaper for you to be able to get the tire yourself and have it doe yourself at a shop. But you have to think about what the additional cost is paying for. Of course you got the tire cost. Then you do have the time of finding the tire. Yes you can do this on your own, but someone else is doing it and there are costs for that. Then you have the cost of whoever is taking the call to replace your tire to go to the location and get the tire and en come out to you. Then the costs of mounting that tire on the side of the road there. It can be expensive when you to have someone do it. Just think about those with motorhomes that don't carry spares. Many of them can't. And even if they could, they do not have the equipment to change the tire. Their costs are way more expensive. Yes its by choice of theirs.

That's why I pay them a premium. For the service, not the extortion.
That's the whole point here. You Pay for the service for say tire changes, lock-outs etc......But if they charge you for EVERYTHING at an inflated cost, then what is the point of having the service in the first place.
You are buying a type of insurance policy. You hope you don't need it , but when you do, your glad you have it. That's what your paying for.
Good Sams is banking the money, in hopes that the money collected outweighs the money being spent on service claims.
The problem in this case is that I got a personal shopper who feels I have an American Express Black card (no limit).
IN the example I gave comparing ERS response to AAA response.
You can obviously tell who was offering/thinking of the better or alternate solution(s). Even if ERS offered to send someone out to drive me 5 miles with my shredded tire to get it changed out and back to my trailer so I can put it back on. That's a least a reasonable solution and service.
Don't forget. You are PAYING for a SERVICE that they are suppose to provide. Your $100.00+ a year is going for something and that's not just a friendly voice on the phone. It's supposed to be Emergency Roadside Service (Extortion free).

Well I think you are getting what you paid the fee for. If you had an inflatable spare, they would of sent someone out to change it. If you were locked out, they would send someone out to get you in. I think they are pretty straight forward as to what they will pay and what they won't. They found you a tire and their price for you was too much. You didn't have to take it, which you didn't. It's no different than rolling into a good year store and getting a quote of $300 for a tire that you can get at Walmart for $200. It's your choice of whether or not to take it. They are in business to make a profit. I know first hand how much it costs to have a locksmith come out on a holiday to get you in your TT in Destin Florida. Let's just say, if at the time, we would of had the most expensive plan they have, we would be ahead of the game in just that one instance. I signed up shortly there after and still haven't had to use it.

Perhaps they will post something on here to make light of the costs of what you stated. If they don't, and you get an explanation, please come back and share with us.

They are not much in the solution business. When I queried AAA on how they would handle the situation, they offered a couple solutions, like I mentioned earlier depending on the resources available($$).
I'll wait and see what they have to say. The ball is in their court.I think I've written enough Poison pen Letters regarding ERS. Let just see IF they actually care. I know of no known resolution or restitution so it will be interesting to see what they have to say.
I will report back once/IF/when they contact me.
Regards