Forum Discussion
RVnRobin
May 08, 2013Explorer
Yeah, same thing happened to me.
It appears that if you used a credit card to pay for renewal, Good Sam automatically assumes they can charge every year thereafter.
I called Good Sam to get the charge reversed and was told that they could only refund by check in 6-8 weeks. That sure is not good customer service.
I immediately went to my credit card account and disputed the charge. My credit card reinstated the money and now Good Sam has to prove they actually have permission to take auto-pays from my credit account.
It appears that if you used a credit card to pay for renewal, Good Sam automatically assumes they can charge every year thereafter.
I called Good Sam to get the charge reversed and was told that they could only refund by check in 6-8 weeks. That sure is not good customer service.
I immediately went to my credit card account and disputed the charge. My credit card reinstated the money and now Good Sam has to prove they actually have permission to take auto-pays from my credit account.
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