goodsam insurance

Hello bgant4, thank you for the information.
We will look into the situation.

Have a good day.
Thank you,
Ella

My name is Bob Gant. I bought a 2012 cedar creek silverback from J & M Camper in Augusta, Maine. I bought Good Sam insurance thinking it was for extended warranty. I filed claims for two small issues that were paid. Now it turns out I have a soft spot in the floor of one of the slide outs. Good Sam says sorry we don't cover any thing metal or wood. (What a Joke). My rv has been under a carport when we are not on the road. There is no sign of damage or water leakage I had two different techs look at it and both said it came from the factory that way. Well guess what CC says. Sorry out of warranty. Your problem. I have receipts where I had the seals lubed and even replaced one time.
What else would you like to know?
Bob Gant
2338 Magnolia Lane # 1
Naples, Fl 34112
239 775=6961 OR 239 860-9356
bgant55@yahoo.com

bgant4,

I apologize for the claim issues. Could you please send me a private message with your contact information? I would like to take a closer look at this.

Thank you,
Tom

This is the very reason that I thoroughly read through my insurance policy to know what is covered and what isn't. Also another reason that I am very meticulous about maintenance, both scheduled and routine preventive.

The old cliche when it comes to RV's "water is not our friend" certainly holds true. If there is an opening, water will find it and invade. When water comes in, it will make its presence known in the strangest of places and often far from the actual entry point.

This is certainly not a good experience for the OP, but at the same time I understand why the issue may not be covered by insurance or extended warranty. I hope all ends well.

Moved to Good Sam Insurance forum for possible assistance.
Barney

sch911 wrote:
Isn't insurance for damage? Like backing into something. Is a soft spot damage? I don't think so... That's what extended warranty is for.

You are on the right track here. I would not expect insurance to cover a soft spot unless the spot was caused by an accident, burst water pipe, or other sudden event. What caused the soft spot? I'm not even sure an extended warranty would cover it.

Isn't insurance for damage? Like backing into something. Is a soft spot damage? I don't think so... That's what extended warranty is for.

Use the Help Line in Trailer Life magazine and explain your problems. Good chance that they will provide some help for you.

Good luck and please let us know how it turns out.

Ron

Thats sad. Seems like we need a lawyer for the simplest things, reading the fine print.