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BillyandKris's avatar
BillyandKris
Explorer
Nov 21, 2017

Great service!!

We had to call for towing when our truck broke down on I49 in AR in September. Our first time ever to call Good Sam RA for help. EXCELLENT prompt service! The lady was American and phone was answered promptly. She said she'd call us back in 15 min with all the information and she did. Took them a bit to get us located as we were sorta in middle of nowhere, but they did a good job of that and all went well.

6 Replies

  • Hello,

    I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

    Thank you,
    Ella
    Good Sam Care Team
  • I agree with midnightsadie, and also the area where you break down, like you had a choice.....
  • yep they get it right some times , more than bad, I still think its the person on GS phone that either makes it a good call. or drops the ball.
  • Hello rightlaneonly,

    Thank you for your time and sharing your comments regarding Good Sam Roadside Assistance.
    Thank you for your membership.
    Have a good day and safe travels.

    Thank you,
    Ella
    Good Sam Care Team
  • Hello BillyandKris,

    Thank you for your time and sharing your experience with Good Sam Roadside Assistance. We are pleased to hear of the excellent service you received.
    Thank you for your membership and let us know if we can be of assistance in the future.

    Thank you,
    Ella
    Good Sam Care Team
  • Nice to hear a good report. Funny:h how no one reponds to good reports but quick to jump on bad ones. I've used GS two times over the years and it was good both times.

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