GSRA reimbursed me for flat tire
Several weeks ago I called GSRA to change a flat tire on my mh on a Sunday. They called me back and told me I would have to wait until Monday as they could not find anyone to change the tire. I made...
Forum Discussion
GSRoadsideAssistance wrote:
Thank you for your posts.
The purpose of the Good Sam Roadside Assistance program is to provide roadside assistance…which is required to enable the vehicle to either proceed safely under its own power, or to be towed to the nearest professional service center for repair.
As specified in the Member Benefit Brochure: “When you call Good Sam Roadside Assistance, know that our representatives are specifically trained to answer questions about RV complexities and how to handle vehicle disablement situations. Explain the vehicle’s problem so we can send the proper equipment to assist you. Your Certified Dispatch Representative may ask you to hold while the appropriate local Emergency Service Provider is contacted. We’ll confirm the estimated time of arrival and provide you with the information on the Service Provider who is coming to assist you.”
For further Member Benefit Brochure information, go to: http://www.goodsamroadside.com/
Thank you
Frank
Good Sam Roadside Assistance
We are to understand then, that if there is any problem with our GSRA that GOOD SAM is responsible for remedying the problem with the provider and not the customer vs. provider; since the provider was chosen and contracted by GOOD SAM?
