We were traveling to a campground on Labor Day. On the way, we blew a brake line on our TV. Our fifth wheel was parked in a parking lot and we got a ride to a hotel with the wrecker driver.When I asked the GS customer service rep about being reimbursed for the hotel and rental car, I was told that we could stay in the fifth wheel and there would be no reimbursement. I was under the understanding that Roadside Assistance would provide a hotel when the repairs couldn't be done until the next day. He told us that they would only reimburse for a hotel in the case of a wreck on the highway! The temperature was in the 80's, and very humid. The rep wanted us to spend the night with no water or electricity!Needless to say, we were very dissatisfied with the service we recieved from GSRA. Luckily, we didn't have to spend more that one night in the hotel.

I was hit on the highway, they would not pay for over night stay because I could still drive it. Spend a week in a hotel 1200 miles away from home for the repair. Lots of small print not available in the brochure, it is in writing, if you can find it.

Our camper burned and we lost everything. Thank goodness for kind people in Mitchel SD. Goodsam didn't put us in hotel or give us food or clothing. They were rude and basicly told us to hang up. I have since ended affiation with them.

Bucky2 wrote:We were traveling to a campground on Labor Day. On the way, we blew a brake line on our TV. Our fifth wheel was parked in a parking lot and we got a ride to a hotel with the wrecker driver.When I asked the GS customer service rep about being reimbursed for the hotel and rental car, I was told that we could stay in the fifth wheel and there would be no reimbursement. I was under the understanding that Roadside Assistance would provide a hotel when the repairs couldn't be done until the next day. He told us that they would only reimburse for a hotel in the case of a wreck on the highway! The temperature was in the 80's, and very humid. The rep wanted us to spend the night with no water or electricity!Needless to say, we were very dissatisfied with the service we recieved from GSRA. Luckily, we didn't have to spend more that one night in the hotel.Since you were not in a collision they will not reimburse you. This is a quote from the brochure "You may be eligible for Trip Interruption Assistance benefits if the vehicle you are driving is in a collision with another vehicle."

Sorry to hear about your troubles.That's one reason I always travel with full water and generator fuel.

I've had two breakdowns while towing (once in Mitchell, SD). Both times I was reimbursed by AAA for hotel and rental car. Total each time came to around $500. Just sayin'....

Very dissatisfied with GSRA | Good Sam Community

darsben
Explorer II
Sep 12, 2014
Olddud wrote:
UsualSuspect wrote:
darsben wrote:
HAS THERE been any resolution to this?

That is up to the OP to post if they choose to. GS used to, but some of the OP's became bent out of shape about it, so GS stopped. Hopefully the OP will come back and post, if not, I consider them made happy, folks usually don't post when things go right.

I sure wish folks would close the loop, so that nosey parkers like me can learn something.:)

You are preaching to the choir about learning
Olddud
Explorer
Sep 12, 2014
UsualSuspect wrote:
darsben wrote:
HAS THERE been any resolution to this?

That is up to the OP to post if they choose to. GS used to, but some of the OP's became bent out of shape about it, so GS stopped. Hopefully the OP will come back and post, if not, I consider them made happy, folks usually don't post when things go right.

I sure wish folks would close the loop, so that nosey parkers like me can learn something.:)
UsualSuspect
Explorer
Sep 12, 2014
darsben wrote:
HAS THERE been any resolution to this?

That is up to the OP to post if they choose to. GS used to, but some of the OP's became bent out of shape about it, so GS stopped. Hopefully the OP will come back and post, if not, I consider them made happy, folks usually don't post when things go right.
darsben
Explorer II
Sep 12, 2014
HAS THERE been any resolution to this?
egh33
Explorer
Sep 09, 2014
Lantley wrote:
egh33 wrote:
Would someone explain to me how you blow a brake line on the TV. I don't have a brake line on my TV. What am I missing?

TV= Tow Vehicle. I hope you have brake lines on your tow vehicle

OK, so I am old. But I thought he meant Television. I sure hope there brake lines back there. Thanks for straightening me out on that.
Lantley
Nomad
Sep 09, 2014
egh33 wrote:
Would someone explain to me how you blow a brake line on the TV. I don't have a brake line on my TV. What am I missing?

TV= Tow Vehicle. I hope you have brake lines on your tow vehicle
bob34787
Explorer
Sep 09, 2014
egh33 wrote:
Would someone explain to me how you blow a brake line on the TV. I don't have a brake line on my TV. What am I missing?

it appears that the original poster as well as most of us hate typing out the whole words, so here it is.... Tow Vehicle (TV)
egh33
Explorer
Sep 09, 2014
Would someone explain to me how you blow a brake line on the TV. I don't have a brake line on my TV. What am I missing?
UsualSuspect
Explorer
Sep 09, 2014
My only beef with AAA is calling them if you have a flat in a DP. They tow you to a tire shop, the closest one, who may or may not sell or have the ability to change a tire on a DP. I think all of the ERS have issues of some sort.
intheburbs
Explorer
Sep 08, 2014
Cubanredneck wrote:
intheburbs wrote:
I've had two breakdowns while towing (once in Mitchell, SD). Both times I was reimbursed by AAA for hotel and rental car. Total each time came to around $500. Just sayin'....

I was a long time AAA customer and I can tell you they were great till the day I really needed them. It may come down to luck with AAA and I guess I was never lucky when it came to them. They left me and my family stranded on the side of the road on 2 different occasion for more than 12 hours. All kinds of excuses. Oh sorry we cant find you, Truck broke down,ETC. I would not spend a dime on AAA. Just Sayin'

I've used the AAA seven times for emergency road service, never had a problem. That includes twice when I was towing the trailer, so they had to send out two vehicles. Showed up within 90 minutes, as promised.

In fact, just on our last trip, I miscalculated my fuel consumption (strong headwinds), and ended up running out of gas in the middle of Iowa. I figured we'd be there for an hour or so, and we got in the trailer to have some lunch. Guy showed up with the gas in about 15 minutes.

So if, as you say, it's luck, well call me super-lucky. I flipped a coin 7 times and got heads all 7 times.

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